TechOps Engineer

Join the Tech Ops function to maintain, secure and improve a hybrid enterprise technology estate. The role takes end-to-end ownership of operational tasks and small-to-medium projects, resolves complex infrastructure issues, strengthens controls, automates repeatable activity and creates clear, supportable documentation. The successful candidate will provide immediate capacity while reducing concentration of knowledge and ownership across the existing team.

• Operate and improve Windows Server, VMware/vCenter, storage, backup and disaster-recovery services, including server builds, restores, lifecycle management and decommissioning.
• Administer Microsoft 365 services, with particular emphasis on Exchange Online, mail flow, mailbox permissions, retention, Teams and related messaging security platforms.
• Manage identity and privileged access across Entra  Active Directory, including enterprise applications, app registrations, certificates, secrets, SSO, RBAC and access reviews.
• Support enterprise networking and connectivity - firewalls, switching, DNS, DHCP, VPN, Wi-Fi, circuits and monitoring - diagnosing faults and delivering controlled infrastructure changes.
• Deliver endpoint and device-management improvements using Intune, Autopilot and Windows tooling, including policy remediation, application deployment and device lifecycle tasks.
• Execute patching, vulnerability remediation, software upgrades and end-of-life activities in line with change-control and security requirements.
• Automate repetitive operational work using Power Shell, APIs, PowerCLI and infrastructure-as-code practices, improving alerting, reporting and data quality.
• Maintain monitoring and operational assurance across Solar Winds and other platforms, investigating alerts, capacity issues, backup exceptions and service degradation.
• Produce and maintain technical documentation, diagrams, runbooks, knowledge articles and recovery procedures that are usable by the wider team.
• Own assigned work from intake through prioritisation, testing, change approval, implementation, communication and closure, actively managing dependencies and risks.
• Collaborate with Security, the Service Desk, Business Systems, workplace technology, suppliers and business stakeholders, escalating clearly when cross-team action is required, Diversity & Inclusion statement:
  We value and celebrate the unique backgrounds, perspectives, and experiences of every individual including differences in gender, ethnicity, disability, faith, and more. We're committed to building an inclusive workplace that reflects the diversity of our clients and communities, where everyone feels empowered, respected, and heard. We actively partner with organisations and networks that champion equality and fairness, ensuring our policies and practices uphold these values.

Accessibility statement:
If individuals have any accessibility issues when reviewing this document, please notify a member of the Travers Smith HR team so that the document can be provided in your preferred format, such as large print, audio, or braille. Support and Adjustments for candidates:
We are committed to ensuring that people who are disabled or have a long-term condition are empowered in their identity, valued equally, and listened to. If we can adjust the recruitment process to make it more accessible, please let us know. For further information please visit our website:
Recruitment - Support and adjustments for candidates | Travers Smith

• Windows Server, VMware/vSphere/vCenter, storage/SAN, backup and recovery, Active Directory, DNS, DHCP and certificate services

• Microsoft 365, Exchange Online, Entra , Azure, Teams, Intune, Autopilot, enterprise applications and Microsoft Graph

• Firewall…