Head of Data & Analytics

Head of Data & Analytics

Department:
Technology

Employment Type:

Full Time

Location:

London

Reporting To:
Chief Information Officer

Compensation: GBP 100,000 - GBP 110,000 / year

Job Title:

Head of Data & Analytics

Salary: GBP 100,000- GBP 110,000 + Bonus + EV Allowance

Location:

Hybrid (2-3 days per week in London office)

We're looking for a Head of Data and Analytics to own our data strategy and turn the information flowing through Pod into decisions that grow the business. You'll build and lead a small central data team, and work in partnership with data analysts based across our functions, from installer operations to customer experience, giving them the standards and direction to do their best work.

This is a senior leadership role reporting to our CIO. You'll set the direction for how Pod uses data and the standards for managing it well, and you'll be the person our leadership team turns to for the insight behind our biggest decisions.

How we work matters as much as the tools. We follow a 'manage the core, free the edge' approach.

The core is well-governed and observable. Working closely with Architecture on a shared data model so published facts are consistent, joinable and open. Platform Engineering builds and operates the platform. Software teams identify and publish facts they own.

This role owns the reporting layer: the single, trusted set of business measures and definitions the rest of Pod reports from. Teams across the organisation, from operations to sales to finance, are then free to explore and act on this data for themselves, supported by the analysts this role leads.

We favour open, engine-agnostic formats over proprietary warehouse lock-in, and we are building AI and agents in as a first-class way to explore and interpret data.

"At Pod, data isn't a support function, it's a core part of how we make decisions, serve customers and scale our business. We're looking for someone who can bring together strategy, governance, analytics and AI to create a trusted data foundation that helps every team move faster and make better decisions. This is an opportunity to shape how data is used across the organisation and have a direct impact on our growth, customer experience and operational excellence."

• You'll define and own Pod's data and analytics strategy, aligned to commercial and operational priorities
• You'll participate in the extended leadership team, advising on how data can sharpen decision-making across the business.
• As well as Shaping the roadmap for our data capability as a shared, well-governed core, working closely with software engineering and architecture.

• You'll own Pod's governed reporting layer: the single, trusted set of business measures and their definitions that the rest of Pod reports from.
• You'll set standards for data analyst practice across Pod, and support the analysts applying them wherever they sit.
• As well as evaluating and introducing new reporting, BI, and analytics tools and platforms that give teams fast, trustworthy access to data, favouring open, engine-agnostic formats over proprietary warehouse lock-in.

• You'll own the use of AI and agents as a core way to query, explore and interpret our data - for example natural-language and agent access over governed data (semantic layers / MCP), underpinned by a sound access-control model.
• You'll lead the development of dashboards, reporting and self-serve analytics that give teams fast, trustworthy answers
• As well as partnering with commercial, operations, product and customer experience teams to turn questions into insight and champion a data-driven culture, helping teams move from gut feel to evidence.

• You'll establish data governance standards, covering quality, security, privacy and regulatory compliance
• You'll set and govern data-quality standards such as freshness and granularity, holding teams accountable for the facts they publish
• As well as working closely with IT and security teams to keep our data safe and compliant.

• You'll build, lead and develop a small central Data & Analytics team
• You'll provide dotted-line direction to data analysts embedded in other functions, creating a consistent community of practice across Pod
• As well as being as a mentor and role model, raising data capability across the wider business.

• You'll translate data into commercial outcomes:…