EUC Engineer
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-10-03
Listing for:
Positive Employment
Full Time
position Listed on 2026-10-03
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Windows Server, Cybersecurity
Job Description & How to Apply Below
Our client is a large local government organisation and looking for an experienced EUC Engineer to join their team. This is initially a 3 month contract which may be extended for the right applicant
You willThe successful candidate will be responsible for the administration, support, configuration, troubleshooting, and ongoing improvement of Microsoft Intune, Azure Virtual Desktop, Windows 365, Remote Desktop Service, Remote App and Palo Alto Global Protect remote access solutions, ensuring secure and reliable connectivity for users across multiple organisations.
KeySkills & Requirements:
- Provide BAU support and administration for End User Computing services.
- Managing incidents and service requests within agreed Service Level Agreements.
- Experience with Autopilot, Windows Hello for Business, device enrolment, security baselines, compliance policies, conditional access, configuration profiles, update policies, Local Administrator password solution, and disk encryption.
- Experience with Intune Windows Autopatch.
- Expertise in troubleshooting application and Windows issues.
- Support Palo Alto Global Protect remote access infrastructure.
- Configure and troubleshoot Global Protect client deployments, authentication methods, certificates, and connectivity issues.
- Investigate and resolve VPN connectivity, performance, and authentication incidents.
- Package, deploy, and maintain endpoint software using Microsoft Intune.
- Support Windows 10 and Windows 11 devices, including laptops, desktops, kiosks, and remote devices.
- Configure and manage Microsoft Intune policies, compliance policies, configuration profiles, and application deployments.
- Maintain documentation, operational procedures, knowledge articles, and technical designs.
- Participate in project delivery, service improvement initiatives, and technology refresh programmes.
- Provide 3rd line technical support and act as an escalation point for complex EUC issues.
- Support change management processes, CAB submissions, testing, and implementation activities.
- Strong Windows 10 and Windows 11 support and troubleshooting skills.
- Experience supporting Palo Alto Global Protect VPN solutions.
- Experience with Prisma Access and Zero Trust Network Access concepts.
- Experience administering Microsoft Intune and Endpoint Manager.
- Experience with Microsoft Entra (Azure AD), Conditional Access, and endpoint compliance.
- Experience with Intune application deployment and software packaging.
- Understanding of networking fundamentals including DNS, TCP/IP, routing, and firewalls.
- Experience supporting remote desktop technologies including AVD, Windows 365, RDS, and Remote App.
- Power Shell scripting and automation skills.
- Experience producing technical documentation and implementation plans.
- Excellent troubleshooting, analytical, and problem-solving skills.
- Experience with Prisma Access.
- Experience supporting F5, Direct Access, Always-On VPN, or Zscaler.
- Experience working within Local Government or Public Sector environments.
- Understanding of Cyber Essentials Plus, ISO
27001, and security best practices.
PLEASE NOTE THIS ROLE IS INSIDE SCOPE OF IR35
HYBRID WORKING AVAILABLE
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