Enterprise Architect
Listed on 2026-10-03
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IT/Tech
AI Business & Operations, IT Consultant, Cloud Computing: Infrastructure & Operations, AI Engineer (Applied/Software)
UK-wide office locations (London, Woking, Hove, Bristol, Cardiff, Birmingham, Liverpool, Manchester, Glasgow, or Edinburgh) | Hybrid
A global technology and business transformation consultancy is hiring an Enterprise Architect to lead change across Customer Operations, Marketing Operations and AI-enabled business processes. You'll be a trusted advisor to clients. You'll define the future-state architecture, influence where technology investment goes, and lead enterprise-scale AI adoption on GCP, Vertex AI and Gemini.
What you'll do- Own the target architecture, technology roadmaps and transformation strategy across several programmes at once
- Work with client leadership to turn business goals into practical technology strategies
- Drive adoption of Agentic AI, Generative AI and Hyper automation
- Support governance, architecture reviews and executive decision-making
- Guide delivery teams and mentor architects and technical leads
- 10+ years in Enterprise or Solution Architecture or Technology Transformation, including large-scale programme delivery
- Hands-on GCP, Vertex AI, Gemini and Agentic/Generative AI experience
- Customer Support / Contact Centre Operations experience (essential)
- A good understanding of Salesforce (Sales, Service and Marketing Cloud), plus API-based enterprise integrations
- Confidence with senior stakeholders and in multi-vendor environments
- Desirable:
Marketing Operations, Agentforce, Data Cloud, TOGAF, or Google Professional Cloud Architect / Salesforce Architect certifications
- A strategic, high-visibility role with major enterprise clients
- A Great Place to Work for Wellbeing employer, with Mental Health Champions and access to Thrive and Peppy
- Named one of the World's Most Ethical Companies for 12 years running
- Continuous learning alongside industry experts
This role needs BPSS checks. There are no nationality restrictions, but you may need further checks if you've lived outside the UK in the last three years.
Relevant experienceEnterprise Architect, Principal Architect, Solution Architect, AI Architect, GenAI Architect, GCP Architect, Salesforce Architect, Integration Architect, Head of Architecture, Vertex AI, Gemini, Generative AI, Agentic AI, Hyperautomation, Contact Centre Transformation, Service Cloud, Agentforce, TOGAF.
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