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Desktop/Windows Support engineer
Job in
City of London, Central London, Greater London, England, UK
Listed on 2026-10-06
Listing for:
Randstad Technologies Recruitment
Full Time
position Listed on 2026-10-06
Job specializations:
-
IT/Tech
IT Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Deskside Support Engineer (Laptop Migration Project)
Location:
Central London
Model: 100% On-site (5 days/week)
Contract:
Inside IR 35
About the Role
We are hiring a customer-focused Deskside Support Engineer for a large-scale laptop migration and workplace transformation project in London. You will deliver hands-on, high-touch support to ensure smooth device upgrades and minimal business downtime.
Key Responsibilities
Device Provisioning:
Perform laptop setup, imaging, profile transfers, and post-migration validation (Windows 10/11).
Deskside Support:
Deliver floor walking, walk-up, and "white-glove" support to end-users post-cutover.
Troubleshooting:
Fix hardware, M365 app, VPN, network connectivity, and printer issues.
Queue Management:
Log and resolve migration support tickets in Service Now within strict SLAs.
Requirements
Strong background in Deskside / EUC Support with enterprise rollout/migration experience.
Mandatory:
Hands-on experience with Manage Engine Desktop Central.
Solid skills in Windows 10/11, Microsoft 365, Intune, Autopilot, SCCM, and Active Directory / Entra .
Customer-first mindset with exceptional face-to-face communication skills.
Must be fully available 5 days/week on-site in London.
To Apply:
Submit your updated CV highlighting your migration and Desktop Central experience.
Randstad Technologies is acting as an Employment Business in relation to this vacancy
Additional Information / Benefits
Market Rate/ Negotiable
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