M365/SharePoint Support Engineer
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-10-06
Listing for:
Morgan Hunt Recruitment
Full Time
position Listed on 2026-10-06
Job specializations:
-
IT/Tech
M365, SharePoint & Power Platform, IT Support, Systems Administrator, Azure
Job Description & How to Apply Below
M365/SharePoint Support Engineer
- Remote
- 475/day
- 6 month contract
We are seeking an experienced Microsoft 365 / SharePoint Application Support Consultant to provide advanced L2/L3 support, administration and continuous improvement across a Microsoft 365 environment. This is a hands-on role focused on troubleshooting, platform support and maintaining existing business applications rather than pure development.
Working alongside an in-house M365 Developer, you will help manage BAU support activities, resolve complex technical issues and support the ongoing enhancement of SharePoint and Power Platform solutions.
Key Responsibilities- Provide L2/L3 support across Microsoft 365 services, with a strong focus on SharePoint Online.
- Troubleshoot and resolve complex issues relating to permissions, access, document management, search and site functionality.
- Investigate escalated incidents, perform root cause analysis and implement long-term solutions.
- Support and maintain existing SharePoint applications, intranet sites and business-critical solutions.
- Administer Microsoft 365 services including SharePoint Online, Teams, One Drive, Entra (Azure AD) and related security and compliance features.
- Manage user access, licensing, groups and permissions across the M365 estate.
- Support Microsoft Teams administration, governance and collaboration-related issues.
- Maintain and enhance existing Power Platform solutions, including Power Apps, Power Automate and API-based integrations.
- Produce technical documentation, support guides and knowledge transfer materials.
- Work closely with business users and stakeholders to identify and deliver service improvements.
- Strong Microsoft 365 and SharePoint Online support experience.
- Experience operating at L2/L3 support level.
- Microsoft Teams and Entra knowledge.
- Strong understanding of permissions, access management and M365 governance.
- Experience supporting SharePoint-based business applications.
- Power Platform experience, including Power Apps and Power Automate.
- API and integration troubleshooting experience.
- Excellent documentation and stakeholder management skills.
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