Principal Solution Architect, Data & AI

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed.

We’re proud to share our story and Make Amazing Happen at CDW.

The Principal Solution Architect, AI will act as the expert link between our customers, internal sales organisation and our technical architects, bringing subject matter expertise in positioning CDW Custom AI solutions and capabilities, identifying and leading engagements with customers. They will be subject matter experts in the areas of Predicative AI, Machine Learning, Generative AI along with associated capabilities in areas like MLops, Data Pipelines, and Dev Ops.

The role will interface directly with the customers' business, data science and IT Operations teams to establish CDW credibility and position our capabilities to provide AI Strategy, Governance and Platform solutions.

The role also supports the development of the AI Proposition and Offerings as well as developing the architect team and wider department by contributing to team projects and helping team members achieve their own career aspirations, whilst also developing and maintaining their own skills and knowledge through research, self-guided learning, lab time and formal training.

• Position CDW Custom AI capabilities - Engage with all Customer AI personas: technical personas (CDO, MLOps, AI/ML Engineer, Data Scientist), outcome-driven personas (CEO, CTO, LOB) and ITDMs (CIO, VP Infrastructure).
• Technical SME on CDW Custom AI – Maintain expert level knowledge and skills through use case and industry research, hands on learning and training as well as engagement with key partner technical leads.
• Technical Conduit - Be the AI SME link between CDW Solution Sales Specialists, Partner BDM’s and domain platform architects (Cloud, Servers, Storage, Networking) to successfully deliver end to end AI outcomes for customers.
• Build and Execute AI Use Case Demos – Provide customer facing demos on the effective use of technology platforms to deliver Generative AI, MLOps, Data Pipelines/Preparation activities
• Architect end-to-end AI systems - integrating data pipelines, machine learning models, and deployment platforms as required to meet customer use cases across a diverse platform portfoio
• Offering Development – Work with the team, leadership, the Office of the CTO, and key stakeholders to continually assess technology trends and our solutions portfolio and support the creation, launch, marketing, and ongoing development of new offerings
• AI Technology Leadership - Stay updated on emerging AI technologies and trends to provide thought leadership, advocate for innovation and ensure continued relevance.
• Multi-technology - Lead complex engagements that require bridging expertise across a range of disciplines including Hybrid Platforms, Modern Workspace, Security and Services to ensure the component parts of a solution come together to deliver quick, pragmatic, and cost-effective outcomes to our customers’ business problems.
• Independent technology viewpoint – Provide independent views and opinions to our customers on how technology and the CDW portfolio can assist in delivering business value and outcomes.
• Sales Engagement – Support the Sales team in breaking into high-value new accounts, demonstrating the experience, expertise and strength of opinion that proves credibility.
• Team Development - Support the development of the wider Solution Sales team and the wider…