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Global Head of End User Services & AI Enablement

Job in City Of London, Central London, Greater London, England, UK
Listing for: Elsevier
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    Change Management, AI Business & Operations, IT Project Manager
Salary/Wage Range or Industry Benchmark: 120000 - 180000 GBP Yearly GBP 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Elsevier in London is seeking a senior leader to head End User Services within Technology Infrastructure & Operations. You will shape the digital workplace, drive AI-enabled services, and balance operational excellence with innovation across globally distributed teams.

You will partner with senior stakeholders to define strategy, manage budgets and vendors, and advance modernization while ensuring security and resilience across enterprise platforms.

Our organisation is growing, and we are hiring a Global Head of End User Services & AI Enablement in City Of London, England, United Kingdom.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Global Head of End User Services & AI Enablement role at Elsevier, based in City Of London, England, United Kingdom.

We are looking to fill the Global Head of End User Services & AI Enablement position at Elsevier in City Of London, England, United Kingdom.

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