IT Service Delivery Lead - Hybrid
Listed on 2026-10-11
-
IT/Tech
IT Support, IT Business Analyst, IT Project Manager, IT Specialist
Retail Company is hiring an IT Service Delivery Manager to lead global service desk operations from London or Amsterdam in a hybrid role. You will own incident, problem and change management with ITIL practices, align with vendors, and drive service improvements.
You must manage Service Now workflows, reports, and dashboards while coordinating EUC & M365 support, store networks, and multi-site retail users across Europe.
For the IT Service Delivery Lead
- Hybrid (1-Year Contract) position at JAC Recruitment, we are reviewing applications now.
Full responsibilities and requirements are described in the listing above.
Learn more about the IT Service Delivery Lead
- Hybrid (1-Year Contract) role in the description above.
We appreciate your interest in this position.
Join JAC Recruitment and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).