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Onsite SaaS Support Technician

Job in City Of London, Central London, Greater London, England, UK
Listing for: Global Relay
Full Time position
Listed on 2026-10-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 24000 - 36000 GBP Yearly GBP 24000.00 36000.00 YEAR
Job Description & How to Apply Below

Global Relay is seeking a Customer Support specialist to join our 24x7 frontline team in London. You will assist customers with Global Relay App Services, from onboarding to ongoing support, using phone, email, and ticketing systems.

This role requires collaborative work with product and QA teams in a fast-paced environment. You will handle requests related to Instant Messaging, Texting, Voice, Whats App, and Directory Services, ensuring accurate troubleshooting and timely responses.

Step into the Onsite UK SaaS Support Technician role at Global Relay in City Of London, England, United Kingdom and grow with us.

Our organisation is growing, and we are hiring a Onsite UK SaaS Support Technician in City Of London, England, United Kingdom.

This role is for the Onsite UK SaaS Support Technician role at Global Relay.

We are seeking a motivated Onsite UK SaaS Support Technician to join Global Relay in City Of London, England, United Kingdom.

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