Data Quality Lead

Time Type:
Full time Worker Type:
Employee The purpose of this role is to drive the improvement of data quality across all business functions and systems within the division, supporting the organisation's modernisation efforts through digitisation and risk management. The role involves leading the implementation of a cost-effective, responsive unit to coordinate data quality efforts, working closely with Data Owners and Stewards to establish and monitor KPIs for data quality enhancement.

Additionally, the role focuses on maturing Data Quality Assurance capabilities to enable the organisation's transformation into a data-driven entity, collaborating with business and IT partners to establish and maintain a comprehensive Data Quality framework for critical data assets and drive sustained improvements in data quality for strategic business use and operational efficiency.

Location
:
London

Type: Permanent, full time

Flexible working
:
Happy to talk flexible working

QBE Europe is recruiting a Data Quality Lead - DQ Issue Management to join the EO Data & AI function. As the organisation continues to strengthen its Data Quality capabilities, this role will lead the Data Quality Issue Management (DQIM) process, ensuring DQ Issues are consistently captured, triaged, prioritised and progressed through a governed lifecycle to resolution.

The role owns oversight of the central DQ Issue portfolio, prioritises Data Quality Analyst capacity, and coordinates remediation across business and technology teams. It drives clear ownership and appropriate escalation, and builds the case for complex remediation where additional funding, capacity or technology investment is required.

Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact - at work and in the world? As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind.

Analytical Thinking, Business Management, Change Management, Critical Thinking, Customer Service, Data Quality Assessments, Financial Products, Intentional collaboration, Managing performance, Problem Solving, Process Improvements, Risk Management, Sourcing Analytics, Stakeholder Management, Waterfall Model

• · Lead the end-to-end DQ Issue Management process, ensuring DQ Issues are consistently captured, triaged, assessed, prioritised, assigned, tracked and progressed through to sustainable resolution and closure.
• · Maintain oversight of the central DQ Issues queue, ensuring consistent governance, tracking and reporting across the DQ Issue portfolio.
• · Prioritise DQ Analyst capacity across the issue portfolio, balancing new issue investigation, root-cause analysis and support for remediation based on risk, business impact and strategic priority.
• · Coordinate remediation across business and technology teams, ensuring clear ownership, actions, dependencies and target dates, while constructively challenging blockers or insufficient remediation plans.
• · Ensure appropriate Escalation Groups are established and engaged for DQ Issues to reinforce accountability, drive decisions and escalat material risks or delays where required.
• · Drive robust root-cause analysis and ensure…