Cloud Systems Engineer

Fixed term contract for 6 months

Responsibilities include managing Microsoft Cloud services and ensuring system security

Requirements include experience with Azure, Dev Ops, and cloud security

Job Title:

Cloud Systems Engineer

Salary: £49,325 - £55,649 (Manchester) £52,286 - £58,988 (London)

Location:

Manchester or London

Closing date: 28 October 2026

Interview dates: (in person) week commencing 9 November.

Fixed term contract – 6 months

The Public Service Ombudsman is a modern, vibrant organisation full of passionate, committed people. We make final decisions on complaints that have not been resolved by UK Government departments and the NHS in England. We work closely with people to understand where, how and why public services sometimes fall short and fail to put people first. And we find ways to put it right.

Based in the centre of Manchester and Westminster, we employ over 600 people who are passionate about making a difference through public service. Together, we work to make sure people's voices are heard and used to drive improvements in public services. We are proud of our inclusive culture, where different perspectives are valued, colleagues are supported to develop, and everyone can contribute to meaningful change.

Please note that we were formally known as The Parliamentary and Health Service Ombudsman

Use your Microsoft Cloud experience to improve the systems that support our work. You will develop and maintain services across Azure, Microsoft 365, SharePoint, Exchange Online and the Power Platform.

No two days will look quite the same. You could be introducing new cloud services, solving technical problems or finding ways to improve security and data quality.

You will work closely with colleagues, suppliers and other technical specialists. Your work will help keep our systems secure, supported and ready for what we need next.

• Proven experience delivering and supporting Microsoft Azure cloud services (IaaS, PaaS and SaaS).
• Strong knowledge of Azure networking, security, storage, compute and identity services.
• Experience implementing Infrastructure as Code using Bicep, ARM templates or Terraform.
• Experience with Azure Dev Ops, CI/CD pipelines and automation using Power Shell or similar scripting languages
• Knowledge of cloud security, governance, monitoring and compliance best practices.
• Good experience of backup, recovery and DR process, such as Avepoint Cloud backup and Azure Backup.
• Excellent analytical skills and an informed, evidence-based approach.
• The ability to communicate effectively to provide balance between customer needs and client operational interests.

We recognise the value of lived experience. If you have experience of complaining about any public body, we strongly encourage you to apply.

• Civil Service Pension scheme
• 32.5 days annual leave (plus bank holidays on top)
• hybrid working, 40 percent office based
• flexible working
• access to a free, confidential Employee Assistance Programme offering 24/7 advice and support from professionals and counsellors
• comprehensive learning and development programme
• employee discount scheme across hundreds of retailers
• one day paid volunteering leave per year
• bicycle loan scheme
• season ticket loan
• gym membership subsidy
• paid for professional memberships
• eye test reimbursement.

Equality, diversity, inclusion, and wellbeing are vital to the way we work and our culture. We want our colleagues feel included, valued, and supported  is essential that we are representative and accessible for the people who work here and those who use our service.

• an anonymised shortlisting process to make sure it is fair and unbiased
• monitoring…