UX Designer

Location: City of London

We are seeking an experienced Lead UX Designer & AI Product Strategist to spearhead the modernization of
complex enterprise financial and operational workflows. Operating at the intersection of enterprise service design,
AI product strategy, and user experience architecture, you will lead the end-to-end transformation of high-volume
financial cycles (contract execution, invoicing, cash application, and exception resolution).
In this senior advisory role, you will collaborate with cross-functional leadership-spanning Engineering, Data
Science, and Operations-to design trustworthy, intelligent, and scalable workflows powered by autonomous AI
agents.

Key Responsibilities
 End-to-End Workflow Optimization:
Analyze existing enterprise process life cycles, identify operational
bottlenecks, and design streamlined human-AI collaborative workflows.
 AI Product Strategy & Feature Scoping:
Define user-centered AI opportunities, balance innovation with
operational control, and scope progressive MVPs for autonomous workflows.
 Agentic Evaluation & Feedback Loops:
Establish continuous monitoring mechanisms and evaluation
frameworks beyond baseline accuracy (including precision, recall, calibration, and robustness metrics).
 Human-in-the-Loop & Trust Design:
Design confidence-based interfaces, exception handling patterns, and
transparent AI explainability mechanisms to build operational trust.
 Data Governance & Ethical AI:
Partner with data engineers to safeguard against dataset leakage, data drift, and
historical bias, while ensuring compliance with regulatory frameworks (GDPR, EU AI Act).
 Visual Design & Systems Thinking:
Maintain master-level visual craftsmanship across hierarchy, typography,
and interactive components to expand enterprise design systems.
 Cross-Functional Leadership:
Guide multi-disciplinary project teams, align key business stakeholders, and make
strategic technical-experience trade-off decisions.
Core Competencies & Expected Mastery
Service & Interaction Design Mastery in Visual Design, Typography, Complex Workflow

Prototyping, and Enterprise Design Systems.
AI Product Management Expertise in scoping AI MVPs, Human-in-the-Loop UX,
confidence indicators, and model transparency.
Evaluation & Metrics Strategy Proficiency in designing evaluation pipelines beyond
accuracy (precision, recall, calibration, robustness, false positive impact).

Data Strategy & Governance Deep understanding of data labeling, data drift, algorithmic
bias mitigation, and compliance frameworks (GDPR, EU AI Act).

Leadership & Advisory Demonstrated track record in cross-functional alignment,
stakeholder management, and strategic decision-making.

Randstad Technologies is acting as an Employment Business in relation to this vacancy