Delivery Governance Manager
Listed on 2026-10-27
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IT/Tech
Change Management
Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
Backgroundand Context
The Commercial Digital Services Value Pool, within Haleon's Digital & Technology Function, represents a major enterprise-wide transformation effort aimed at unlocking more than £250m in commercial benefits over 3-5 years, enabled by over £100m in targeted digital investment. The portfolio focuses on four critical pillars:
- Investment Effectiveness - deploying capital against the highest-value opportunities
- Go-to-Market & Pharmacy Transformation - modernising commercial execution and elevating the pharmacy channel
- Salesforce of the Future - equipping field teams with next-generation tools, insights, and digital capabilities
- Digital Experiences - enabling seamless, personalised engagement across customer and patient touchpoints.
The Delivery Governance Manager is a key role within the Commercial Digital Services Value Pool, operating as part of the Digital & Technology function. This position is responsible for establishing and maintaining strong governance, transparency, and portfolio control across a complex and evolving delivery landscape.
Working closely with delivery teams and the Portfolio Centre of Excellence (CoE), the Delivery Governance Manager ensures that all Commercial Digital Services initiatives are aligned to enterprise governance standards while still supporting agile, fast-paced delivery. The role plays a central part in providing visibility of performance, managing risks and dependencies, embedding delivery discipline, and driving continuous improvement across the portfolio.
This role is ideal for someone with strong PMO, governance, or delivery oversight experience who can operate confidently in a global matrix environment.
Key Responsibilities Governance Frameworks & StandardsDefine, implement, and maintain delivery governance frameworks, ensuring consistency and quality across the value pool's digital programme portfolio.
Develop standards, templates, and processes covering planning, reporting, risk management, dependency tracking, and change control.
Ensure governance structures align with enterprise standards while enabling agility, flexibility, and rapid iteration.
Portfolio Reporting & InsightsDevelop and manage reporting dashboards that provide clear and timely visibility of delivery progress, risks, financials, and key performance indicators.
Consolidate inputs from product teams, delivery squads, and cross-functional stakeholders to create executive-ready reporting packs.
Ensure information accuracy, consistency, and data quality across all reporting channels.
Risk, Issue & Dependency ManagementOversee the identification, documentation, and management of risks, issues, and dependencies across the portfolio.
Facilitate proactive mitigation planning, escalation processes, and cross-team coordination to minimise delivery disruption.
Monitor systemic risks and recurring…
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