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Principal Technologist – IT Operations

Job in Farringdon, Central London, Greater London, England, UK
Listing for: Change-IT Public Sector
Full Time position
Listed on 2026-10-27
Job specializations:
  • IT/Tech
    IT Consultant, AI Business & Operations, Change Management, Cloud Computing: Infrastructure & Operations
Salary/Wage Range or Industry Benchmark: 700 - 800 GBP Daily GBP 700.00 800.00 DAY
Job Description & How to Apply Below
Location: Farringdon

Location:

London, Bristol or Manchester – hybrid

Contract:

12 months
Rate: £775–£800 per day
IR35:
Inside IR35
Clearance: BPSS eligible minimum; current SC clearance is a distinct advantage

We are looking for a senior Principal Technologist – IT Operations to help shape a strategic IT Operations capability across a large UK public sector environment.

This is not a traditional BAU operations role. You will assess current capability, define future-state operating models and help create a long-term IT Operations strategy and transformation roadmap.

Key Responsibilities

* Shape the future IT Operations strategy and operating model

* Assess current-state maturity and define future-state roadmaps

* Lead major IT Operations and service transformation

* Improve service management across incident, problem, change, release and service desk

* Support self-service, automation and emerging AI-enabled operations

* Work across Service Now, Microsoft 365, cloud, SaaS and enterprise platforms

* Influence senior stakeholders across complex organisational boundaries

* Manage and work with technology suppliers and service partners

About You

You will have:

* 6+ years’ relevant IT Operations experience

* Senior IT Operations / Technology Operations leadership experience

* Large-scale transformation and change experience

* Strong ITSM / service management knowledge

* Experience developing TOMs, strategies and roadmaps

* Exposure to Service Now, cloud, M365 and SaaS environments

* Strong supplier and senior stakeholder management skills

* Experience working autonomously in complex organisations

Government or wider public sector experience is highly desirable.

Current SC clearance is a significant advantage, although candidates who are eligible to undergo clearance will also be considered.

Relevant qualifications may include ITIL, ISO 20000, ISO 27001, AWS, Azure, Service Now, TOGAF or Agile.

Hybrid working is expected, with regular team days primarily in London or Manchester. 100% remote working is not available
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