Director Digital & Tech

This job is with GSK, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community.

Why Us!

At GSK, we unite science, technology and talent to get ahead of disease together. We are a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together. We’re proud to be leading a healthcare revolution, and we’re looking for people who can help us deliver on our ambition

Job Purpose

The Director, Reward D&T leads a group of related HR Products (i.e. Reward & Benefits Systems) within a HR Digital & Tech Domain, ensuring they deliver measurable value, support business processes, and are continuously improved. They work closely with the SD, People Services + Reward Digital & Tech to translate functional goals into product roadmaps and provide direction to Product Owners on prioritisation, delivery focus, and product performance.

The Product Manager ensures Reward Products are usable, compliant, secure, and efficient to operate, while fostering a culture of agile delivery, value realisation, and continuous improvement across their Product group.

• Translate functional strategies provided by the SD, People Services + Reward Digital & Tech & VP HR Digital & Tech into actionable product roadmaps and delivery priorities across Reward-related group of Products.
• Lead the AI agentic transformation delivery and enablement within the Reward processes, working closely with AI tech and GXOs
• Provide direction and coaching to Product Owners, ensuring requirements are well-defined, business cases for investment are robust, backlogs are prioritised to support business goals, architectural guidance, compliance needs, data-driven decisions, Fin Ops considerations, and domain ecosystem dependencies through cross-functional partnering.
• Partner with business stakeholders to understand pain points, process challenges, and improvement needs, shaping product enhancements and technology-enabled opportunities.
• Oversee delivery execution (third-party vendors) across the Reward product group, ensuring the quality, usability, stability, and supportability of released features and services.
• Promote agile and iterative delivery practices (e.g. SaFe, Scrum), supporting incremental value release, transparency of priorities, and improved collaboration with business users.
• Act as the escalation point for critical product performance, delivery issues, and dependency conflicts, addressing risks and facilitating decisions.
• Champion the adoption of user-centred improvements, business process optimisation, and automation opportunities that reduce cycle time and enhance user experience.
• Ensure effective risk, security, and compliance management (e.g. ISO controls) across the Reward product group, embedding relevant controls in partnership with security and compliance SMEs.
• Support Solution Architects in shaping cross-product and cross-platform solutions, ensuring Product Owners manage dependencies to deliver integrated outcomes.
• Track and report performance against agreed KPIs for the product group, driving continuous improvement activities to maximise value for the HR Digital & Tech Domain.
• Provide financial oversight of the domain, including product budgets and internal/external team resourcing costs, to inform strategic decision‑making and ensure alignment with GSK’s financial objectives.
• Lead your team in using approved AI tools to improve productivity and ways of working, role-modelling responsible use and follow GSK’s Responsible AI, privacy and security requirements.

We are seeking professionals with the following required skills and qualifications to help us achieve our goals:

• Bac…