IT Asset and Configuration Management Lead
Listed on 2026-10-30
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IT/Tech
IT Consultant, IT Project Manager, IT Specialist, IT Business Analyst
Asset & Configuration Management Lead - Permanent, £80k - £85k plus package, London Hybrid
We're working with a global organisation to find an Asset & Configuration Management Lead. You'll own the CMDB and the asset lifecycle across a large international technology estate, and make sure the data in both can be trusted by the people who rely on it.
It's a practice owner role. You set the standards, governance and roadmap, and sit alongside the other ITSM practice owners to make sure Change, Incident, Problem and Vulnerability Management are working from accurate configuration data.
What you'll be doing- Owning the Snow system data and Service Now CMDB: CI model, data standards, certification and Service Mapping
- Governing hardware assets from purchase through to disposal, with controls that keep the global inventory accurate
- Setting data quality KPIs, reconciliation and audit controls, and reporting on data health
- Keeping both practices aligned with ITIL 4, ISO 27001 and audit requirements
- Working with Infrastructure, Security, Architecture, Procurement and Finance
- Driving automation and a clear maturity roadmap
- Experience leading HAM, SAM and Configuration Management in a large enterprise
- Hands-on Service Now CMDB and HAM experience
- Strong ITIL 4 knowledge
- A background in governance, policy and operational controls
- Confidence influencing senior stakeholders
Service Now CIS-CMDB or HAM certification, ITIL 4 Managing Professional and experience with Discovery and ITOM are all a bonus.
What's on offerCompetitive salary, hybrid and flexible working, pension and insurance benefits, certification support and international career opportunities.
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