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ServiceNow Customer Transformation Lead Hybrid

Job in City Of London, Central London, Greater London, England, UK
Listing for: Akkodis
Full Time position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    Change Management, IT Consultant
Salary/Wage Range or Industry Benchmark: 85000 - 100000 GBP Yearly GBP 85000.00 100000.00 YEAR
Job Description & How to Apply Below

Modis is recruiting a senior consultant to shape customer workflows transformation. Using Service Now, you’ll work with business and technology stakeholders to design operating models and roadmaps that improve customer interactions, case handling and service delivery across the UK.

You’ll lead workshops, map journeys, assess operating models and build business cases, while shaping programmes before implementation teams come in. This is an advisory-led, front-end role with real impact.

We invite applications for the Service Now Customer Transformation Lead (UK Hybrid) position located in City Of London, England, United Kingdom.

The following role is for a Service Now Customer Transformation Lead (UK Hybrid) with Akkodis.

Our organisation is growing, and we are hiring a Service Now Customer Transformation Lead (UK Hybrid) in City Of London, England, United Kingdom.

This role is for the Service Now Customer Transformation Lead (UK Hybrid) role at Akkodis.

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