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ML Scientist - Shape AI Customer Experience

Job in City Of London, Central London, Greater London, England, UK
Listing for: Intercom
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 85000 - 110000 GBP Yearly GBP 85000.00 110000.00 YEAR

Job Description & How to Apply Below

Position: Staff ML Scientist - Shape AI for Customer Experience
Location: City Of London

A leading AI Customer Service company in London is seeking a Staff Machine Learning Scientist to drive the development and deployment of ML features. This role involves mentoring engineers, raising technical standards, and identifying impactful ML applications. The ideal candidate has 5-8 years of applied ML experience and strong programming skills, as well as a background in a senior or staff role.

Benefits include a competitive salary and hybrid working policy.
The Staff ML Scientist - Shape AI for Customer Experience position in the Other field is open for applications. All applications are reviewed carefully by our team. The position is based in City Of London, England, United Kingdom. This opportunity is part of our work in Other. The advertised compensation is 85.. We aim to respond to suitable candidates as soon as possible.
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