Assistant Claims Manager

Senior Insurance Recruitment Consultant at Insight Recruitment Solutions Ltd

A leading Lloyd’s insurer is looking for an experienced Claims professional to join their Property Binders team as an Assistant Claims Manager. This is an exciting opportunity to take ownership of a complex portfolio of delegated property claims while leading and mentoring a small, high‑performing team.

You’ll play a key role in delivering a first‑class claims service, managing client relationships, and partnering with underwriters to support profitable account development.

• Manage a portfolio of complex property binder claims, ensuring accurate and efficient resolution.
• Oversee and mentor a small team of Claims Adjusters, providing leadership, coaching, and technical guidance.
• Build and maintain strong relationships with clients, brokers, underwriters, and service providers.
• Drive high standards of claims handling and ensure compliance with internal processes and external regulatory requirements.
• Assist with the development and monitoring of performance objectives and training plans for team members.
• Contribute to the continuous improvement of claims processes, MI reporting, and control frameworks.

The role requires a strong understanding of Lloyd’s market practices, delegated authority frameworks, and property binder claims, alongside excellent communication and stakeholder management skills. The ideal candidate will have extensive Lloyd’s/London Market experience, proven leadership/mentoring ability, and a proactive, solutions‑focused mindset. Although Property Binder claims is ideal, the client are open on class/open market for the right individual.

Our client is committed to diversity in all of its forms and operates an inclusive recruitment process. They offer a hybrid working environment.