Delegated Claims Analyst​/Manager

Client Onboarding KYC Associate and Senior HR Manager with Financial Services experience are required. Our client is looking for a Talent Development Specialist and a Deputy Group Company Secretary.

Date: 9 Jan 2025
Sector: INSURANCE
Type:
Permanent

Location:

London
Salary: £50,000 - 80,000 per annum

This is a newly created role with a well-established, expanding and highly regarded Lloyd’s Underwriters. The main duties will include:

• Work alongside the Claims Operations Manager to complete due diligence/contracts for proposed DCA’s and monitoring sign off progression.
• Assist the Claims Operations Manager with managing the day-to-day management of delegated claims, gathering data and MI, and assist with reviewing and improving TPA overall performance.
• Assisting in the (re) approval, administration, monitoring and management of third parties with claim handling authority
• Coordinating audits and visits of DCAs and monitoring follow up on remedial action as required
• Loss fund management
• Liaison with external parties such as brokers, loss adjusters, DXC, TPAs and lawyers.
• Maintenance of the in-house claims systems and ECF to facilitate workflow processes
• Involvement in internal and external audits
• Resolving delegated claims processing errors
• Review and approval of claims bordereaux and cash calls
• Assisting in claims projects
• Assisting to identify and implement claims operational support requirements and make sure that claims processes are aligned to internal controls and industry standard.

This role offers a competitive salary, with the company open to negotiation to attract the most suitable candidate.