Consultant, Risk Manager​/Analyst, Insurance

Join to apply for the Principal Consultant, Claims Preparation role at Aon

As part of an industry-leading team, you will help empower better decisions for our clients by delivering innovative and effective solutions as part of our Aon Global Risk Consulting business group. This role reports directly to the Director of Aon’s Claims Preparation, Advocacy, and Valuation team in the United Kingdom.

• Advising on initial decisions with regards to mitigation and reinstatement to regain pre-loss operational position in the most cost‑effective and time‑efficient manner.
• Assisting in determining the cause of the incident and working with insurers’ loss adjusters to establish how the policy will respond.
• Calculating an order of magnitude and cash‑flow forecast to always ensure a cash‑neutral position.
• Collating, allocating and supporting all items of expenditure to substantiate the claim in accordance with the terms of the policy.
• Providing advice on the methodology and quantification of business interruption losses.
• Compiling interim claim submissions through to a final submission with a negotiated settlement.
• Managing the claims process through to successful settlement and closure.
• Leading communication with clients, insurers, loss adjusters and other third parties involved.
• Being the main point of contact for the insured’s risk management and site personnel.
• Being the main point of contact to manage loss adjusters and other insurer representatives.
• Providing Aon clients with pre‑loss assessments of their programmes.
• Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

• Developing and implementing strategies to expand relationships with internal and external clients of the firm.
• Understanding client and market trends to expand the team’s service offering.
• Developing and maintaining broad relationships with potential opportunity providers within or outside the Aon network.
• Maintaining positive, continuous relationships within the loss‑adjusting and claims industry.
• Assisting in driving forward key initiatives of leadership.

• Experience as a qualified loss adjuster, forensic accountant, claims manager, claims consultant or equivalent; dealing with commercial lines and multinational clients.
• Strong policy interpretation and technical insurance skills.
• Knowledge in project scheduling and construction estimating.
• Knowledge of replacement valuations or physical property.
• Ability to lead a large claim and conduct C‑suite level discussions.
• Strong project management, communication and stakeholder management skills.
• Strong client advocacy skills.
• Effective communication of information for explaining technical concepts.
• Ability to work interpersonally with various project, internal, and client teams.
• Ability to effectively network.
• Ability to travel domestically and internationally, sometimes at short notice.
• Languages preferred.
• MS Office proficiency essential.

This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation.

Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience.

We’re happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we’re happy to discuss options with you upon application.