Associate Technical Analyst; Sell-side

Flex Trade Systems is a provider of customized multi-asset execution and order management trading solutions for buy‑and‑sell‑side financial institutions. Through deep client partnerships with some of the world’s largest, most complex, and demanding capital markets firms, we develop the flexible tools, technology, and innovation that give our clients a competitive edge. Our globally distributed engineering teams focus on adaptable technology and open architecture to develop highly sophisticated trading solutions that can automate and scale with your business strategies.

At Flex Trade, we hold our values close to heart, with pride and gratitude, as they guide us in everything that we do. We are dedicated to giving our clients a competitive edge, taking ownership of our responsibilities, being flexible to adapt to ever‑changing environment and technology, bringing integrity to every interaction and we continue to improve, grow together and collaborate as one team.

All of these while having fun truly makes Flex Trade a wonderful place to work.

The successful applicant will work on our flagship Sell Side Order Management System, FlexOMS, throughout the implementation and support aspects of the project delivery lifecycle, working across our global teams and client‑facing with our investment banking/trading clients.

Responsibilities include both client‑facing and technical aspects to provide a high‑quality technical relationship between our clients and the Client Services team.

• Liaise with clients directly to define and understand business and workflow requirements.
• Build rapport with the client teams and stakeholders.
• Manage client expectations and clearly communicate timelines.
• Act as primary technical contact to allocated clients for new requirements, support and project deliverables.

• Formulate business and workflow requirements into technical solutions.
• Use technical design and development skills to resolve complex problems across many different platforms.
• Identify technical dependencies and recommend appropriate solutions.
• Work alongside developers throughout the firm to design, build, test and deploy custom solutions.
• On‑board client and broker connections to our FlexLINK FIX network.
• Implement and test new FX liquidity providers onto the Flex Trade liquidity aggregation engine.
• Work with teams across the firm to continually improve the product, and drive future innovation.

• Provide support to Flex Trade clients globally and advise on questions and queries.
• Take ownership of issues from start to finish.
• Proactively drive issue investigation to resolution, involving other parties and escalating where needed.
• Liaise with clients to interpret queries for root‑cause analysis and propose appropriate workarounds and solutions.

• 2:1 Bachelor’s degree (or higher) in a numerate subject (e.g., Computer Science, Engineering, Physics, Mathematics, etc.).
• Excellent analytical and problem‑solving skills.
• Ability to communicate confidently and concisely to both business and technical clients and colleagues.
• Ability to work under pressure while remaining calm and composed.
• Desire to learn both the business and technical aspects of the financial capital markets in which Flex Trade operates.

• Prior experience in financial software or trading environment.
• Fluency in another European language.

Flex Trade Systems, Inc. is an equal‑opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

Flex Trade UK Ltd. conducts a pre‑employment screening which consists of a criminal history, background and credit check for successful candidates.