Supply Chain Planning Lead - Dotcom

Role Summary

Reporting to the Dotcom Supply Chain Planning Manager, this role works closely with stakeholders across Supply, Logistics Operations, Commercial and Digital Operations to ensure operations are set up for success. The role is responsible for setting and executing the operational capacity requirement and strategy for all dotcom fulfilment locations in our supply chain network. They will create accurate operational capacity plans and forecasts and define appropriate inventory strategies to support those plans.

• Maintain and improve the dotcom supply chain planning process, turning business plans into accurate operational capacity plans, budgets, and forecasts.
• Develop and use complex insights to help define future network strategy and capacity plans.
• Support continuous improvement projects that drive the best balance of operational capacity and cost with working capital investments.
• Define optimal inventory strategies and work with commercial supply teams on execution of those across the network.
• Participate in cross-functional transformation projects as a supply chain subject matter expert.

• Team player who enjoys working with others to achieve a common goal.
• Excellent communication and relationship building skills.
• Strong attention to detail and problem‑solving skills.
• Numeracy and Excel skills.
• Continuous improvement mindset.
• Knowledge and experience of forecasting and replenishment and operational planning and forecasting tools and methodologies.
• Detailed knowledge of end‑to‑end supply chain operation and inventory management processes.
• Analytical and highly organized, with the ability to turn complex data into meaningful insights and actions.

• Experience of Boots supply chain operations and systems.
• Knowledge of current Forecasting and Replenishment systems and Order Management Systems for Dotcom order routing and fulfilment.
• Experience using Power BI tools.

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

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