Inbound Compliance Manager

Summary

We're reshaping our Food business to broaden its appeal, protecting the magic our customers love while modernising everything else. That means outstanding quality, high sourcing standards, and market-leading innovation remain at our core, while we transform our supply chains, improve our stores, and deliver better value. We're looking for motivated people ready to bring their whole self to work and thrive in a fast‑paced, ambitious team.

After all, this isn't just food this is M&S Food.

Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.

• Lead inbound compliance performance across suppliers, primary distribution and depots, ensuring consistent standards are met across the network
• Develop and support your team, setting clear expectations and enabling them to deliver high standards of compliance performance
• Drive supplier performance through data, insight and engagement, resolving compliance issues and improving accuracy of inbound stock and payments
• Collaborate with logistics, finance, trading and supply chain teams to identify root causes and deliver continuous improvement in end‑to‑end processes
• Support network transformation activity, embedding new systems and practices into operational delivery

• Experienced in supply chain or operations with a strong understanding of compliance, product flow and supplier performance
• Confident using data and insight to guide decisions and influence outcomes
• Comfortable having direct, sometimes challenging conversations to uphold standards and protect performance
• Experienced in supporting or managing others, with a focus on clarity, consistency and team delivery
• Highly organised with the ability to manage multiple priorities in a fast‑paced environment

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast‑moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

• 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation
• Competitive holiday allowance with the option to buy more
• Discretionary bonus schemes linked to your performance and ours
• Strong pension and life assurance to help plan for the future
• Tailored induction and training to support your development from day one
• Exclusive perks and savings through our M&S Choices portal
• Market‑leading family policies, including parental, adoption and neonatal leave
• 24/7 wellbeing support, including virtual GP access and mental health services
• One paid volunteer day a year to support a cause that matters to you