Logistics Operations Specialist

Manpower are currently seeking an interim Logistics Operations Specialist to work with our global FMCG client, Elida Beauty, renowned for brands such as TIGI, VO5, Toni & Guy, and Brylcreem, and become an integral part of their fast-paced environment.

The position is based in Holborn, London. This is a full-time temporary role for 12 months, requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £48,000 per annum, pro rata, depending upon experience.

The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements.

We are seeking a detail‑oriented and proactive Logistics Operations Specialist to support the day‑to‑day execution of logistics operations across inbound transportation, warehouse management, outbound distribution, customs coordination, and repacking/co‑packing activities. The role focuses on ensuring operational excellence, inventory accuracy, service delivery, and strong coordination with 3PL providers, transport partners, and internal stakeholders.

• Coordinate inbound shipments from suppliers, manufacturing sites, and ports to warehouses or distribution centres.
• Monitor shipment status and communicate delivery updates to relevant stakeholders.
• Liaise with freight forwarders, transport providers, and 3PL partners to ensure smooth receipt of goods.
• Investigate and resolve shipment delays, shortages, damages, or documentation issues.
• Verify shipping documentation including invoices, packing lists, and delivery notes.
• Support inventory discrepancy investigations with warehouse and logistics partners.

• Support daily warehouse operations through close coordination with 3PL partners.
• Monitor inbound receipts, inventory movements, order processing, and dispatch activities.
• Maintain inventory accuracy through regular reconciliation and stock count support.
• Track warehouse performance against agreed service levels and KPIs.
• Participate in operational review meetings and follow up on corrective actions.
• Support pallet management programs and customer‑specific logistics requirements.
• Ensure adherence to company safety, quality, and operational standards.
• Coordinate customer and distributor deliveries to meet agreed service levels.
• Monitor carrier performance and delivery execution.
• Ensure shipping documentation is accurate and completed on time.
• Investigate delivery exceptions and work with stakeholders to resolve issues.
• Support urgent order deliveries and customer escalations when required.

• Support import and export documentation processes.
• Coordinate with customs brokers and freight forwarders to facilitate timely customs clearance.
• Maintain customs, shipping, and compliance records.
• Monitor shipment clearance status and proactively engage potential delays.
• Ensure compliance with company policies and local regulatory requirements.

• Coordinate repacking and co‑packing activities with external logistics partners.
• Monitor inventory availability and material readiness for repack activities.
• Track order fulfilment and completion against agreed timelines.
• Communicate operational issues and support resolution with cross‑functional teams.
• Maintain records of repack and co‑pack activities.
• Support tracking of transportation, warehousing, and logistics‑related costs.
• Validate logistics invoices and ensure timely processing.
• Assist with freight cost reporting and reconciliation activities.
• Identify opportunities to improve operational efficiency and reduce costs.
• Support budget tracking and cost analysis activities as required.

• Prepare weekly and monthly logistics performance reports.
• Monitor and report KPIs including On‑Time Delivery (OTD), Inventory Accuracy, Order Fulfilment Performance, Freight Cost Performance, Warehouse Service Levels and Damaged Stock Ratio.
• Maintain logistics dashboards and operational records.
• Support data analysis and continuous improvement initiatives.

• Build effective working relationships with 3PL providers, carriers, freight forwarders, and internal teams.
• Coo…