Supply Chain Analyst

Job Title: Supply Chain Assistant

Department: Supply Chain, Main Office

Reporting to: Head of Supply Chain

Direct Reports: None

Jollibee is entering an exciting phase of growth in the UK, and we are seeking an experienced, highly organised and data-confident Supply Chain Assistant to support the effective day-to-day operation of our Supply Chain function.

This role plays an important part in ensuring supply chain information is accurate, operational issues are identified and resolved quickly, and our restaurant teams receive responsive support when supply needs arise.

Working closely with the Supply Chain team, restaurant Operations, suppliers and distribution partners, you will take ownership of key supply chain reporting, master data, operational administration and issue coordination. This will include monitoring stock cover, short-dated stock, order exceptions and supplier performance, while ensuring actions are followed through to resolution.

You will also act as a key Supply Chain Helpdesk for our restaurant teams, coordinating ad hoc requirements such as stock replenishment, stock transfers and Business Continuity Plan (BCP) implementation to ensure restaurant supply needs are supported on time and in full.

The role is also responsible for maintaining the accuracy and integrity of key Supply Chain databases and systems, ensuring information is kept current and reliable for operational decision-making.

This is a hands-on role suited to someone with established Supply Chain experience who is comfortable working with large amounts of data, managing competing operational priorities and taking ownership of issues through to resolution.

• Own and maintain accurate Supply Chain data, master data, trackers, systems and supporting documentation.
• Maintain and manage Supply Chain databases, including the MacromatiX Central List and other relevant systems, ensuring data integrity, real-time accuracy and timely completion of updates.
• Prepare regular Excel-based Supply Chain reporting, including stock-cover reporting, short-dated stock, order exceptions, supplier performance and other operational KPIs.
• Analyse and reconcile data from multiple sources, proactively identifying anomalies, gaps, risks and exceptions requiring action.
• Act as the first point of contact or Supply Chain Helpdesk for restaurant teams, providing responsive support for day-to-day and ad hoc supply requirements.
• Coordinate restaurant requests including stock replenishment, stock transfers, urgent supply requirements and BCP implementation, ensuring actions are completed on time and in full wherever possible.
• Monitor inventory, order status, stock availability and supply exceptions, escalating risks appropriately and driving actions through to closure.
• Coordinate with suppliers and distribution partners on availability, deliveries, shortages, order exceptions, service issues and outstanding actions.
• Track supplier performance and support the Supply Chain team in identifying recurring service or availability issues.
• Support purchase order, ordering, inventory, supplier and distribution administration as required.
• Provide Supply Chain data and coordination support for promotions, new product launches, menu changes, restaurant openings and other business initiatives.
• Work closely with Operations, Finance and other internal stakeholders to ensure Supply Chain information and actions are communicated clearly and progressed promptly.
• Maintain clear process documentation and identify opportunities to improve reporting, data accuracy, administration and ways of working.

• 3+ years' hands‑on experience within Supply Chain, logistics, inventory, planning, procurement or a closely related function.
• Experience working in a data‑heavy Supply Chain environment where accuracy, reporting and operational follow-through are critical.
• Experience monitoring inventory, orders, availability, supply exceptions and/or supplier performance.
• Experience working directly with suppliers, distribution partners and cross‑functional stakeholders in a fast‑paced operational environment.
• Experience supporting internal operational customers or…