More jobs:
Freight Forwarder
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-09-21
Listing for:
ALS Recruiting Ltd
Full Time
position Listed on 2026-09-21
Job specializations:
-
Supply Chain/Logistics
Freight, Logistics Coordination
Job Description & How to Apply Below
AOG Specialist - Express / Time Critical Coordinator
Location: Heathrow, Greater London
Salary: 40,000+
Hours: 4 on / 4 off - 7am to 7pm
We are looking for an experienced Express / Time Critical Coordinator to join our growing operations team. This is a key role responsible for managing customer shipments from start to finish, ensuring a high level of service and smooth day-to-day operations.
Key Responsibilities
- Coordinate express and time-critical shipments from start to finish.
- Process orders, create job records and manage all relevant paperwork.
- Manage import and export clearances using CDS / ASM
. - Communicate with customers, hauliers, co-loaders and transport providers.
- Resolve operational issues and customer queries quickly and effectively.
- Monitor and maintain customer KPIs and service levels.
- Looking after key accounts
- Build and maintain strong relationships with customers and internal teams.
- Support operational improvements and cost-saving initiatives.
About You
- Experience with in freight forwarding, logistics, express or time-critical operations
. - Strong customer service and communication skills.
- Excellent organisation and ability to work under pressure.
- Confident using IT systems, particularly Excel and CRM systems
. - Experience with CDS/ASM would be advantageous.
- Commercially aware with an understanding of profitability and customer retention.
- Professional, proactive and able to work effectively in a target-driven environment.
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