Housekeeper -Part Time

Job Description Summary

Ensures the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception and office areas, and other amenities to enhance and maintain the community appeal and provide a positive resident experience.

• Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all residents enjoy a high level of cleanliness throughout their community.
• Respond positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them.
• Cleans the reception, offices, common spaces and restrooms.
• Check on a daily basis all amenity areas and clean where required.
• Carry out a full litter pick daily to all external areas of the community.
• Ensure all empty rooms and apartments and targeted show flats are freshened throughout the day to maintain market‑ready appeal.
• Conduct weekly flush‑downs in all empty rooms and apartments in line with health and safety policies.
• Assist in the make‑ready process by performing additional duties requested by the Community Manager and/or supervisor.
• Inform the Community Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.
• Log maintenance issues with the Customer Service team where identified as part of daily tasks and routine.
• Address ad‑hoc resident concerns or queries as requested.
• Maintain an appropriate inventory of cleaning supplies and inform the appropriate supervisor when a re‑order is necessary.
• Make best use of materials and equipment provided, championing cost efficiencies whenever possible without compromising on quality.

• Ability to read and write in English to a level that enables full understanding and compliance with product safety labels, COSHH policy, and procedure manuals.
• Knowledge and understanding of UK health and safety requirements.
• Knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools.
• Previous experience maintaining cleanliness within a customer‑occupied environment.
• Demonstrated ability to solve problems in a variety of practical situations and follow standardised procedures.
• Ability to work autonomously, using initiative when required.
• Strong attention to detail.
• Flexible approach to work and adaptability to thrive in a changing environment.
• Proficiency in customer service and interpersonal communication skills to effectively interact with residents, clients, team members, and other business contacts and respond courteously to questions and requests.

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development and construction services in institutional‑quality rental housing.