Mechanical Maintenance Facilities Officer

Mechanical Maintenance Facilities Officer

Central London | Higher Education Sector | Full-Time | £43,000-£46,000 per annum

I am currently working with my client, within the Higher Education Sector, to recruit an experienced Mechanical Maintenance Facilities Officer for their Central London campus.

This is an excellent opportunity to join a highly respected organisation with an outstanding reputation, a diverse estate, and a strong commitment to maintaining first-class facilities for staff, students, and visitors. The role offers long-term stability, a varied workload, and the chance to work within a complex, customer-focused environment where no two days are the same.

Working alongside the Maintenance Shift Leaders and reporting to the Estates Helpdesk & Maintenance Manager, you will play a key role in maintaining and improving the mechanical infrastructure across the estate. You will work a rotating Monday to Friday shift pattern covering early and late shifts to ensure maintenance support is provided throughout the day.

• To be considered for this position, you must have:
• An NVQ or City & Guilds qualification in Mechanical Engineering, or
• A completed Mechanical Engineering apprenticeship, or
• A Bachelor's degree in a Mechanical Engineering discipline
• Recent and substantial hands-on experience using a Building Management System (BMS)
• Strong experience within a maintenance environment
• Experience working within customer-facing operational environments
• Good communication skills and the ability to build relationships with a wide range of stakeholders
• Strong organisational skills and the ability to prioritise workloads effectively

Please note:

Recent BMS experience is considered essential for this position and will be a key requirement during the selection process.

You will be responsible for carrying out mechanical maintenance activities across the campus, ensuring the safe and efficient operation of building services while delivering a high standard of customer service.

• Complete mechanical maintenance activities around campus, from responding to breakdowns to completing planned maintenance work
• Undertake planned preventative maintenance inspections and associated works
• Utilise the organisation's Building Management System (BMS) to identify and rectify issues
• Maintain and repair mechanical equipment and associated building services
• Ensure all works are completed to a high standard and within required timescales
• Deliver consistently high-quality workmanship
• Complete and sign off work requests within agreed service levels

• Act as a point of contact for mechanical-related contractors
• Liaise with contractors whilst on site, ensuring works are completed to a high standard
• Exchange information with both internal and external contractors
• Liaise with stakeholders in advance to arrange suitable access for maintenance activities
• Work independently whilst maintaining excellent communication with colleagues and customers

• Report daily progress and completed works to the Maintenance Shift Leader and Estates Helpdesk
• Keep all work order sheets and maintenance records up to date
• Use CAFM and other record-keeping systems to accurately record labour, materials, and completed works
• Operate manual and computerised record-keeping systems
• Ensure compliance with departmental procedures and maintenance standards

• Provide support to colleagues across the wider maintenance team
• Offer practical advice and guidance to less experienced team members when required
• Contribute to a collaborative and customer-focused working environment
• Proactively identify opportunities to improve processes and working practices
• Champion positive change and support continuous improvement initiatives across the department

• Maintain clean, safe, and organised workshop and storage areas
• Assist with stock control and materials management
• Support minor works and reactive repairs where required
• Demonstrate flexibility in supporting wider maintenance activities across the estate

• Customer-focused and committed to delivering a high standard of service
• A practical and proactive problem-solver
• Reliable, flexible, and able to work effectively under pressure
• Comfortable communicating with people at all levels
• Able to work independently whilst also contributing positively to a team environment
• Professional in presentation with a positive and approachable attitude