Maintenance Manager

We are looking for an experienced and proactive Maintenance Manager to lead the day-to-day running of the Maintenance department at The Chesterfield Mayfair Hotel. This is a key operational leadership role, responsible for ensuring the hotel's facilities, plant and infrastructure are maintained to the highest standards, supporting exceptional guest satisfaction at all times. Reporting directly to the Property Manager, you will oversee preventative maintenance, compliance, refurbishment projects, energy efficiency and the leadership and development of the engineering team.

• Managing the day-to-day operation of the Maintenance department, ensuring high standards across all areas.
• Setting and communicating quality standards through SOPs, training and service journeys.
• Leading and developing the engineering team, including rotas, appraisals and training.
• Ensuring compliance with all statutory testing and Health & Safety legislation.
• Overseeing preventative maintenance programmes to minimise downtime and replacement costs.
• Managing response times to maintenance issues to ensure guest satisfaction.
• Acting as the main liaison with external contractors and technical service providers.
• Overseeing refurbishment projects across bedrooms, public areas and plant rooms.
• Monitoring utility consumption and implementing energy-saving initiatives.
• Managing departmental budgets, forecasts and cost control.
• Ensuring effective stock, spares and equipment control.
• Conducting regular inspections of the building, plant and workshop areas.
• Supporting emergency call-outs and rotating executive shifts as required.
• Maintaining immaculate workshop and plant areas at all times.

• Proven experience as a Maintenance Manager or Senior Engineer within a hotel or similar environment.
• Strong technical knowledge of building services, mechanical and electrical systems.
• In-depth understanding of statutory compliance and Health & Safety legislation.
• Proven leadership and people management skills.
• Excellent organisational and problem-solving abilities.
• Experience managing budgets, contractors and refurbishment projects.
• Strong communication skills and a hands-on, proactive approach.
• Flexibility to support emergency call-outs and operational demands.

The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development. We were named Best Employer at the 2025 Cateys and received the prestigious AA's Hotel Group of the Year award for 2024. We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020 and 2023) from HRH The Princess Royal and City & Guilds.

Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025, a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys. The Chesterfield Mayfair Hotel is a four-star boutique hotel in the heart of exclusive Mayfair. Some of its features include 108 rooms and suites as well as seven different event spaces, a Butler's Restaurant, a Terrace Bar, Stanley's Rooftop Bar and a Conservatory, where we offer our guests a welcoming, friendly atmosphere and exquisite food and drink.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We electronically scan and store a copy of your passport/visa and/or  to gain a clear indication of the authenticity of the document and establish the Right to Work in the UK.

London

• £45,000 OTE per annum plus other perks and…