Technical Supervisor

JLL is seeking an experienced Technical Supervisor to lead the on-site facilities maintenance and engineering team at a prestigious Central London site. This role is pivotal in delivering a best-in-class maintenance service and ensuring the building's infrastructure is safe, efficient, and resilient.,

• Supervise, coordinate, and lead the site-based engineering team to deliver all maintenance and repair services per the contract.
• Provide hands-on technical guidance and mentorship to the engineering team to foster skill development.
• Maintain minimum staffing levels and arrange shift coverage as needed, including out-of-hours emergency support.
• Champion a "Safety First" culture, ensuring strict adherence to all JLL Cardinal Rules of Safety during maintenance activities.
• Deliver monthly toolbox talks and safety awareness programs focused on the specific risks of engineering and maintenance work.

• Oversee the planned preventative maintenance (PPM) schedule and all reactive maintenance activities to ensure maximum operational uptime.
• Manage all Mechanical, Electrical, Plumbing (MEP) systems and building fabric, ensuring they are maintained to the highest standards and in compliance with statutory regulations.
• Utilize the CAFM system to manage workflows, track asset performance, and ensure adherence to all maintenance SLAs and KPIs.
• Drive a culture of continuous improvement, recommending enhancements to maintenance strategies, asset lifecycle, and building systems efficiency.

• Conduct regular health and safety inspections of all engineering work and perform routine audits of statutory logbooks.
• Manage all critical incident reporting and near-miss documentation related to facilities operations, leading after-action reviews to prevent recurrence.
• Carry out site supervisory visits to ensure the quality of both in-house and subcontractor work meets the required standards.
• Review all Risk Assessments and Method Statements (RAMS) and permits to work for maintenance tasks.

• Act as the primary technical point of contact for the client and site teams on all facilities maintenance and engineering matters.
• Attend and professionally deliver weekly operations meetings, reporting on maintenance performance and challenges.
• Take ownership of client needs related to the building’s environment and maintain clear, proactive communication.

• Prepare and present monthly engineering reports, detailing PPM completion rates, reactive works, budget tracking, and asset performance.
• Ensure all maintenance delivery meets and exceeds contractual SLA and KPI requirements.
• Escalate critical equipment failures immediately to the Technical Manager with clear recommendations for resolution, Manage specialist maintenance subcontractors, ensuring their site visits are properly coordinated and approved.
• Review all technical quotes for remedial works or projects before submission for approval.
• Source quotes and organize minor works and repairs in line with delegated authority.
• Manage the critical spares inventory, including maintaining stock registers and conducting monthly audits.
• Essential
  
  Experience:
  
  5-10 years in a facilities maintenance supervision role, preferably within a corporate or high-end commercial environment.
• Technical Background:
  Strong, hands-on technical background in MEP systems (Mechanical, Electrical, Plumbing).
• Team Management:
  Demonstrable experience managing an in-house team of multi-skilled engineers.
• Systems:
  Proficient in using Computer-Aided Facilities Management (CAFM) systems for work order management and reporting.
• Qualifications:
  
  Relevant technical qualifications (e.g., City & Guilds, HNC/HND in a building services…