Safeguarding Lead

Multiverse is the upskilling platform for AI and Tech adoption. We partner with over 1,500 companies to deliver new learning that transforms today’s workforce.

Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.

In June 2022, we announced a $220 million Series D funding round co‑led by Step Stone Group, Lightspeed Venture Partners and General Catalyst. With a post‑money valuation of $1.7 bn, the round makes us the UK’s first EdTech unicorn.

With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.

Join Multiverse and power our mission to equip the workforce to win in the AI era.

The Safeguarding Lead (Deputy Designated Safeguarding Lead) is a strategic leader within the Learner Success team, responsible for setting the overarching direction and owning the architecture of our safeguarding framework at Multiverse.

You will be responsible for defining and driving our culture of safeguarding while leading the strategy for continuous operational excellence and compliance as we grow and scale. In this capacity, you will serve as the organisation's Deputy Designated Safeguarding Lead (DDSL) and take ownership of the rigorous, compliant, and compassionate resolution of all safeguarding cases, preparing and reporting transparently to the Designated Safeguarding Lead (DSL), including the most complex and high‑risk cases.

Your leadership will guarantee that every apprentice has access to world‑class support and that Multiverse not only meets but sets the standard for learner safety and wellbeing in the sector.

• Define and lead the organisational safeguarding culture, promoting a safe, positive, and inclusive learning environment across all departments.
• Architect, implement, and strategically evolve our safeguarding systems and monitoring frameworks to ensure robust, scalable, and effective oversight.
• Own safeguarding governance, delivering strategic insights and reporting to senior leadership to inform decision‑making and ensure the highest standards of quality and compliance.
• Act as the principal escalation point for complex and high‑risk safeguarding cases, guiding their resolution and setting precedents for future case management.
• Ensure the integrity and compliance of all safeguarding documentation, including oversight of the Single Central Record (SCR), and establishing the standards for audit‑readiness across the organisation.
• Lead the annual review and ongoing implementation of the organisation's Safeguarding Policy, ensuring it remains compliant with all statutory guidance.
• Develop and own the organisational strategy for safeguarding and Prevent training and training records, ensuring all staff are equipped with the knowledge to uphold their duties.
• Manage the cross‑functional safeguarding escalation framework, including strategic relationships with external agencies such as Local Authorities, social care, and the police.
• Strategise with cross‑departmental leaders to embed safeguarding best practices, providing the training, tools, and systems that enable delivery teams to effectively support at‑risk learners.
• Mentor and develop the capabilities of other team members involved in safeguarding, fostering a culture of continuous improvement and accountability.
• Maintain and advance Multiverse’s position as a leader in safeguarding by anticipating industry trends and embedding innovative best practices into our strategy.

You are a strategic and empathetic leader with deep and wide‑ranging expertise in safeguarding. You are passionate about building systems that protect and empower individuals in a scaling organisation. You balance strategic vision with operational excellence and use your influence to foster a culture of safety and accountability across multiple teams.

• 7+ years of progressive experience in safeguarding leadership…