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Customer Ops Team Lead: Coach, Escalations & SLA

Job in City Of London, Central London, Greater London, England, UK
Listing for: Moneybox
Full Time position
Listed on 2026-01-09
Job specializations:
  • Management
    Client Relationship Manager
  • Customer Service/HelpDesk
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: City Of London

A leading wealth management platform in London is seeking a Customer Operations Team Leader to guide a team of Customer Operations Executives. This role involves oversight of daily operations, mentorship, and driving process improvements. Candidates should have at least 2 years of management experience and a strong focus on customer service. The position offers a hybrid working model and a competitive remuneration package.
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