Area Manager, Management Operations Manager

Location: Wandsworth

Job title:

CL367 Area Manager London - Ideally W or SW

Location:

London - Ideally W or SW but other areas of London considered
Package: £33k - £37k + achievable KPI £3k pa 28 days leave including bank holidays, Statutory pension and sickness.

Hours:

Split shift approximately 5am to 9am and 6pm to 10pm Monday to Friday and Saturday mornings with additional overtime as required
Why Join?
Established in 1988, my client is a successful, family-run, fast-growing Commercial Cleaning company based in Central London. They hold on to the principles and ethics on which they were founded and they are still very much at the heart of what they do today. They have a deeply held commitment to deliver excellent client satisfaction. They provide a broad variety of soft FM/cleaning services for a broad variety of clients across the UK with a network of local offices.
The Opportunity
As Area Manager, you are the face of service delivery. You will ensure high standards are met across a diverse portfolio of commercial sites such as offices, schools, medical facilities etc, managing everything from general commercial cleaning to specialist services like window cleaning, hard floor treatments, and deep cleans.
What You’ll Be Doing
 
* Service Excellence:
Ensuring the highest standards across all client sites.
 
* Team Leadership:
Managing recruitment, onboarding, and ongoing staff training.
 
* Operational Compliance:
Monitoring time and attendance, managing payroll data, and conducting rigorous quality audits.
 
* Client Relations:
Acting as the primary point of contact to ensure total client satisfaction.
About You
We are looking for a professional who leads by example. To be successful, you must meet the following criteria:

* Experience:

At least 2 years of recent experience in a similar Area Management role within the cleaning industry.
 
* Credentials: A full, clean UK Driving Licence and a clear DBS check.
 
* Communication:
Exceptional interpersonal skills with the ability to manage both staff and client expectations effectively.
 
* Detail-Oriented: A "right first time" attitude with a focus on high-end service delivery.
 
* Although not essential for this role, Spanish or Portuguese as a second language would be an enormous advantage
A company van (Electric at present) a mobile phone and laptop is provided
Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role we handle it is not always possible to do this.

Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest