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Airport Customer Experience Leader

Job in City Of London, Central London, Greater London, England, UK
Listing for: British Airways
Full Time position
Listed on 2026-03-06
Job specializations:
  • Management
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: City Of London

A major airline based in London is seeking a Customer Manager for Terminal 3. You will lead a team of customer agents to ensure exceptional operational performance and customer satisfaction in a dynamic environment. The ideal candidate will have significant operational experience, strong leadership skills, and a commitment to safety and diversity. This role involves shift-based work and aims to develop an inclusive culture within the workplace.
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