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Lead Research Operations Manager

Job in City Of London, Central London, Greater London, England, UK
Listing for: TXP
Full Time position
Listed on 2026-06-20
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 100000 - 125000 GBP Yearly GBP 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Location: City Of London

Lead Research Operations Manager

Location: London, Bristol or Manchester, 2 days on site per week

Contract: 6 months, scope to extend

Clearance: Active SC is preferred

Inside IR35, 675 P/D

Overview

We are seeking a Lead Research Operations Manager to support a government client focusing on improving and scaling research operations. You will operate at a senior level to remove operational barriers, streamline research practices, and enhance the efficiency and effectiveness of research delivery across a complex, multi-service environment.

Key Responsibilities
  • Lead research operations strategy and execution across key programmes
  • Identify and remove operational blockers to improve research delivery at scale
  • Improve participant recruitment processes across complex and high-risk user groups
  • Establish and enhance governance, ethics, and research processes
  • Work with stakeholders to align solutions and drive adoption of best practice
  • Manage tooling, suppliers, and operational processes to reduce cost and duplication
  • Support the day-to‑day running of research operations alongside the wider GDS function
  • Drive process improvement, automation and potential AI adoption where appropriate
Essential Experience
  • Strong experience in Research Operations at a senior or lead level
  • Proven ability to operate in leadership roles and influence strategy
  • Experience improving research processes, governance, and tooling
  • Strong stakeholder management and alignment skills
  • Experience working on large‑scale programmes or complex organisations
  • Combination of Research Operations and hands‑on research understanding
Skills & Behaviours
  • Strategic thinker focused on process improvement and efficiency
  • Confident leader able to operate with autonomy
  • Strong collaborator across multidisciplinary teams
  • Ability to work at pace and navigate ambiguity
  • Commercial awareness and financial acumen
Desirable
  • Experience with in large tech organisations or government departments
  • Background combining public and private sector experience
  • AI or automation experience within research operations
  • Relevant academic background (e.g. HCI, Psychology)
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