Service Manager

Benefits

• Access to cash plans covering colleagues and families
• Enhanced retirement leave
• Long service awards
• Excellent training and career development opportunities

Registered Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We're searching for an ambitious and motivated Registered Manager to lead one of our residential services in Wembley.

Our residential home supports autistic adults and people with learning disabilities in a welcoming, person‑centred environment. The service has a strong community focus, with the people we support enjoying regular activities and daily opportunities to get out and about, try new experiences, and remain connected to their local area. The home benefits from a stable and committed team.

As Registered Manager, you will be responsible for the day‑to‑day leadership and management of the service, ensuring high‑quality, person‑centred support is delivered at all times. You'll work closely with local authorities, healthcare professionals, families and internal stakeholders whilst developing and supporting your team to achieve positive outcomes for the people we support. The role also involves support for the continued growth of the service, building relationships with commissioners and supporting new referrals.

• Managing the day‑to‑day running of the service
• Leading, developing and inspiring your team
• Completing supervisions, appraisals and performance management
• Recruiting, inducting and developing new colleagues
• Developing and implementing person‑centred support plans
• Conducting care needs assessments
• Managing medication competencies and audits
• Attending multi‑disciplinary meetings
• Completing service audits, quality monitoring and reports
• Managing service budgets and performance
• Building positive relationships with families, professionals and commissioners
• Ensuring all regulatory, legislative and contractual requirements are met
• Participating in the on‑call rota as required

• Previous experience as a Registered Manager or in a senior care management role
• Experience supporting autistic adults, people with learning disabilities, and elderly
• A Level 5 Diploma in Health & Social Care (or willingness to work towards this where appropriate)
• Experience of CQC compliance and quality assurance
• Strong leadership and people management skills
• Excellent communication and relationship‑building abilities
• Experience developing teams and nurturing talent
• A passion for delivering exceptional person‑centred support
• Or Deputy Managers ready to step into a Registered Manager role

This is a rare opportunity to join a service with strong foundations, a dedicated team, and real potential for future development. You'll inherit a stable service, supportive colleagues, positive regulatory outcomes and the opportunity to shape the next chapter of its journey. Whether it's developing your team, strengthening family engagement, growing service occupancy, or enhancing the lives of the people we support, you'll have the autonomy and support to make a lasting difference.

We embrace people’s differences and encourage you to Be You
. As long as you’ve got the passion to make someone’s life better, we can provide all the skills and development opportunities you need to build a rewarding career.
Grow Together through our excellent training programme, with opportunities for progression, promotion and long‑term career development within a sector‑leading organisation.

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.