Proactive Customer Care Delivery Manager
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-07-31
Listing for:
British Airways
Full Time
position Listed on 2026-07-31
Job specializations:
-
Management
Operations Management, Project & Program Management, Client Relationship Manager
Job Description & How to Apply Below
British Airways is seeking a Proactive Customer Care Operational Delivery Manager to drive delivery across PCC transformation initiatives in a fast-moving environment. You’ll own delivery plans, coordinate multiple work streams and manage risks to keep initiatives on track.
Join a 24/7 global customer care function, collaborating with sites in the UK and India. You’ll translate strategy into operational reality, support readiness, and embed new ways of working to deliver lasting benefits for
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