Principal Consultant – Healthcare Operational & Financial Improvement

Principal Consultant – Healthcare Operational & Financial Improvement

• Full-time

We believe in the power of ingenuity to build a positive human future.

As strategies, technologies, and innovation collide, we create opportunity from complexity.

Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport.

Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands.

PA. Bringing Ingenuity to Life.

• Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site.
• This role can be based in our London Victoria or Manchester locations

Become part of the team

We are looking for an experienced Principal Consultant to join our Healthcare Operations & Improvement team.

Someone who combines deep NHS operationalexpertisewith consulting delivery experience and is motivated to deliver tangible, system-wide impact.

In this role, you will lead complex, high-impact engagements across NHS Trusts, Integrated Care Systems and national bodies, helping clients address some of their most pressing challenges in productivity, workforce, financialsustainabilityand service transformation.

This is an opportunity to move beyond advisory workandplay a hands-on role in delivering measurable operational and financial improvements that directlyimpactpatient outcomes.

What you will do

As a Principal Consultant, you will:

• Lead delivery of large-scale NHS transformation programmes
• Operational and financial productivity improvement
• Cost Improvement Programmes (CIPS) and efficiency portfolios
• System-wide transformation across ics and provider collaboratives
• Act as a trusted advisor to senior NHS stakeholders
• Engage at Board / Executive level within Trusts and systems
• Navigate complex stakeholder environments and competing priorities
• Drive delivery of measurable outcomes
• Translate analysis into actionable change
• Ensure benefits realisation and sustainability of improvements
• Lead and develop project teams
• Provide direction, coaching and quality assurance

We are seeking experienced professionals who bring a powerful combination of NHS operationalexpertiseand consulting delivery experience, witha track recordof leading complex improvement programmes and delivering measurable impact.

You willbe someone who isequally comfortable rolling up your sleeves to drive delivery as you are advising senior stakeholders and shaping direction.

You will bring experience in:

• Leading and delivering measurable operational and financial improvement within NHS organisations(from frontline service redesign through to system-level transformation)
• Driving large-scale Cost Improvement and Productivity programmes within a consulting environment, withclear evidence of benefits realised
• Working extensively across the UK healthcare system, including Trusts,ICSsand/or central bodies
• Delivering outcomes, not just recommendationstaking accountability for real, sustained improvement
• Applying a range of improvement approaches, including digital enablement,workforce and capacity optimisation, and change transformation
• Leading and inspiring multidisciplinary teams, often in complex, high-pressure delivery environments
• Partnering effectively with clinical and operational leaders to drive performance improvement
• Operating confidently at senior levels, with the ability to influence, challenge and build trust with Exec and Board stakeholders
• Bringing creativity and pragmatism to solve complex operational challenges
• Demonstrating strong consulting fundamentals, including structured problem solving, clear storytelling, and stakeholder management

In…