Floor Manager — Luxury Hospitality Perks

Our new luxury lifestyle concept, Il Gattopardo, is looking for a Floor Manager
to join our team.

Company overview:

Launched September 2023 in Mayfair we are looking for a Floor Manager to join our team.

We will be working with the finest ingredients from across the country and in a vibrant kitchen, full of talent. It’s an exciting opportunity for someone ready to take on a new challenge with an experienced global team.

Start a journey that can take you from the centreof Mayfair, to locations all over the globe, across multiple brands in our extended family – with progression and perks to match.

Join the Famiglia

At the heart of the Il Gattopardo experience is our people. We want individuals who can build close relationships with guests and embrace everyone with open arms. At Il Gattopardo our people are key to the success of our business and creating a culture of warmth, passion and generosity.

We are offering:

In addition to the usual benefits, we also offer:

• Work-Life balance (we care about you)
• Staff meal prepared with care
• Provided uniform
• Employee assistance program and benefit platform
• Extra paid day off on your Birthday
• Growth and Development Opportunities within a successful hospitality group
• A people centric, talent oriented, professional and respectful working culture

Position Overview:

As the Floor Manager, you will lead by example to ensure exceptional service delivery, both individually and as part of a cohesive team. Your focus will be on maintaining seamless operations while adhering strictly to restaurant policies and procedures. Being at the forefront of guest interactions, you'll develop a deep understanding of their preferences, enabling you to personalize their experience and surpass their expectations.

Key Criteria:

• Experience in a customer-facing, fast placed environment
• Inspire the team to do their best every day at work and show your passion for your field
• Be open to feedback from leadership and create a culture of two-way constructive feedback and communication with the team
• Create a culture of fair growth and development for team members with a view to move them across the brand
• Establish a good rapport and working relationship with all staff and all other departments
• Proof of eligibility to work in the United Kingdom;
• Availability to work full-time and be flexible.

We would love to hear from you if you feel like we could be a great fit for each other.