Operations Manager- Equipment

Operations Manager - Access Hire Equipment

Bayswater | Monday to Friday | Profit Share Available

EL Workforce is recruiting on behalf of our client, a well-established access hire equipment company based in Bayswater
, to find an experienced and motivated Operations Manager
.

This is a hands-on leadership position where you will take ownership of the day-to-day operations, ensuring the business runs efficiently, the fleet is maintained to a high standard, and customers receive exceptional service.

As Operations Manager, you will play a key role in keeping the business moving. You'll oversee the daily operation of the hire fleet while coordinating scheduling, maintenance, staff and customers.

Your responsibilities will include:

• Managing the day-to-day operations of the access hire business
• Coordinating equipment deliveries, collections and scheduling
• Managing fleet maintenance, servicing, inspections and repairs
• Ensuring equipment is available, compliant and ready for hire
• Managing and supporting the operations team
• Building strong relationships with customers and ensuring excellent customer service
• Handling customer enquiries and resolving issues efficiently
• Coordinating with drivers, technicians, suppliers and customers
• Improving operational processes, efficiency and fleet utilisation
• Monitoring equipment availability and turnaround times
• Ensuring safety and compliance standards are maintained
• Identifying opportunities to improve business performance and profitability

We're looking for someone who is organised, commercially minded and customer-focused
, with strong operational experience.

You’ll ideally have:

• Experience in operations, fleet management, equipment hire, plant hire, logistics or a similar industry
• Strong scheduling and organisational skills
• Experience overseeing fleet maintenance and servicing
• Excellent communication and customer service skills
• Strong problem-solving abilities
• Previous experience managing or leading a team
• A hands-on approach and the ability to work in a fast-paced environment
• Commercial awareness and a focus on efficiency and profitability
• A current driver’s licence

Monday to Friday - no weekend work

Senior operational leadership role

Opportunity to make a genuine impact on the business

Strong focus on customer service and operational excellence

Profit share opportunity available

Long-term career opportunity

Work with an established and growing access hire business