Senior Project Manager

Head of Technology Change & Transformation Number of Direct Reports:

0

The Senior Project Manager ensures that the projects within their remit deliver the agreed business benefits on time, to budget, to the required quality standard, all within the CLS Project Governance framework.

They will be:

• Responsible for the delivery of the Kyndryl / IBM Infrastructure Change portfolio of projects as assigned by the Head of Technology Change & Transformation
• Responsible for defining and delivering Kyndryl / IBM Infrastructure roadmap in partnership with the Head of Infrastructure.
• Responsible for developing, in conjunction with the Project Sponsor, a definition of the project(s) and ensures the project is effectively resourced and manages the relationships with a wide range of groups (including all project contributors).
• Responsible for managing the work of consultants, securing and utilising internal resources in an efficient manner and maintaining a co-operative, motivated and successful team.

• Defines plans through a rigorous and highly interactive process of defining business requirements, project specifications, managing resources and environments.
• Agrees and formalizes plans, conducts or co-ordinates required business analysis where necessary. Presents plans and business cases and gains their sign off from sponsors and other stakeholders.
• Relationship/Vendor management; develop and maintain strong relationships with stakeholders, both internal and external.
• Create project business case for all projects and ensure the benefits are measurable and agreed by all stakeholders. Responsible for demonstrating that stated benefits have been realised once the project has been delivered.

• Manage day-to-day operational aspects of a portfolio of projects, scope and budget
• Manage and maintain interlock of projects with other project managers
• Effectively apply, support and champion the CLS Governance methodology and enforce project standards
• Review deliverables prepared by the project teams before company-wide review
• Identify and lead the virtual project team
• Where required, recruiting project staff and consultants
• Managing co-ordination of the partners and working groups engaged in project work
• Ensure project documents are complete, current, and stored appropriately
• Detailed portfolio planning and control including:
  • Developing and maintaining a detailed project roadmap.
  • Managing project deliverables in line with the project roadmap.
  • Act as an escalation point for project risk and issues.
  • Resolving cross-functional issues at project level where necessary.
  • Strong oversight of project scope and change control.
  • Monitoring project progress and performance from a benefit realisation, time, cost and quality perspective.
  • Providing status reports in line with CLS’ internal standards and regulatory requirements.
  • Financial management across the portfolio of projects. Partnering with the finance department and ePMO
• Liaison with, and updates progress to, project steering board/senior management
• From time to time, provide cover for peers and assist in the creation and issuance of departmental reports
• Understand basic revenue models, P/L, and cost-to-completion projections, apply analysis to this data to make project decisions and provide reporting of this data (Earned Value Reporting)

• Coach and mentor junior members of staff
• Display complete ownership for projects leading by example
• Capable of managing a project team effectively through matrix management. Need to be able to get the best out of a team of people who may not be direct reports.
• Experienced at managing stakeholders ensuring strong communication and governance is in place.
• Influence and manage the project managers and project…