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L&D Manager, CMG
Job in
City of Westminster, Central London, Greater London, England, UK
Listed on 2026-09-12
Listing for:
Jll
Full Time
position Listed on 2026-09-12
Job specializations:
-
Management
Project & Program Management, Change Management -
Business
Change Management
Job Description & How to Apply Below
- Build and lead a governance structure that connects you directly with business leaders (executives, COOs, regional heads) who are invested in this program's success
- Maintain continuous dialogue with executive leadership, regional partners, and key influencers to drive engagement and adoption of the Value & Risk Advisory track across all geographies
- Connect regularly with stakeholders to gain insights into their unique requirements and expectations, ensuring the program adapts to diverse regional contexts while maintaining a cohesive global framework
- Engage and influence senior stakeholders (executives, COOs, producers, HR partners) to ensure global alignment, adoption, and completion of program objectives in all regions, and to ensure program adoption, participation, completion of objectives, and to gather actionable feedback for continuous improvement
- Own change management requirements related to the program and collaborate with the Communications team to craft messaging that resonates with diverse audiences
- Foster an environment of collaboration and partnership that secures organizational support, funding, and resources for program enhancements and expansion
- Work with stakeholders to create a long-term vision and plan for the program that aligns with company strategy
- Proactively identify future skill requirements and industry trends, ensuring the program evolves ahead of business demands
- Design curriculum that equips valuers with professional judgement, critical thinking, problem-solving, and strategic skills needed to become high-performing producers
- Ensure the training curriculum reflects industry best practices, market demands, and emerging trends
- Create frameworks, design learning experiences, and develop engaging training materials yourself and with the help of our design team, this is not a vendor management or oversight role
- Work with the broader L&D team to develop training materials, resources, and activities that cater to different learning styles and achieve program outcomes
- Ensure the training program prepares analysts for a smooth transition into production roles, supporting the goal of moving analysts into production faster
- Coordinate initial regional rollout (EMEA), followed by global deployment of standard career and learning pathways across Value & Risk Advisory
- Develop project plans, monitor progress, and address deviations, ensuring programs launch on time and to stakeholder expectations
- Develop evaluation methods and criteria to assess program effectiveness and business impact
- Implement systems to monitor participant feedback, performance metrics, and career progression outcomes
- Continuously assess program impact, identify improvement opportunities, and implement strategies that enhance outcomes and alignment with business objectives
- Regularly report program metrics and insights to stakeholders, showcasing achievements, and making recommendations for further development
- Work with our Early Careers Talent Acquisition team to foster strategic partnerships with external organizations, universities, industry associations, and thought leaders to enhance the Value & Risk Advisory program and tap into diverse talent pools
- Combine strong operational, project management and L&D design capabilities with strategic thinking and stakeholder management across multiple geographies
- Have a keen understanding of the Value and Risk Advisory roles and business to make recommendations on content and curriculum building that are relevant and suitable to the global business
- Have at least 5 years of experience working in a global, matrixed environment, delivering large L&D programs and driving positive outcomes for the business, 5+ years in learning and development, ideally within professional services, consulting, or financial services
- Demonstrated success delivering large-scale L&D programs in global, matrixed organizations
- Proven track record in stakeholder management across multiple geographies and organizational levels
- Strategic:
You connect learning initiatives to business outcomes and organizational priorities - Executive presence:
Comfortable presenting to executives, shaping perspectives, and securing buy-in and resources - Project management:
You collaborate well to deliver complex, multi-workstream programs on time with limited resources - Data-driven mindset:
You define success…
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