Regional Operations Director

Agincare Enable is growing – and we’re looking for an exceptional leader to help us take the next step.

We exist to empower people with learning disabilities, autism, mental health needs and complex support requirements to live the fullest lives possible. To do this, we need outstanding leadership. That’s where you come in.

As our Regional Operations Director, you’ll take strategic responsibility for the development and implementation of operational strategies across Enable support services, ensuring the achievement of objectives and targets for service delivery, quality, growth and financial performance.

We are recruiting for regional leadership across either the South or London. The South region covers our South East (Medway), South Central (Hampshire and Southampton) and South West (Wiltshire, Swindon, Somerset, Dorset, and Bristol) services, and our London region covers services across a number of the capital’s boroughs. This role will cover either one of these regions (when applying please specify your preference).

Establish and maintain a culture of excellence across all operational services, ensuring they are managed to consistently high standards and that the people we support are safe and supported to fulfil their potential. You’ll ensure services operate in line with company values, policies, CQC regulations and relevant legislation.

Lead, support and develop Operations Managers through effective supervision, coaching and mentoring. You’ll ensure appropriate recruitment, induction, staffing levels, training and performance management, while developing a strong culture of collaboration, learning and professional development.

Take overall financial accountability for your region, including budgetary control, P&L performance and management of key cost lines. You’ll monitor staffing and agency expenditure, drive cost-effective service delivery, maintain strong occupancy and identify and implement opportunities for growth in line with the Enable Business Plan.

Ensure the people we support are appropriately safeguarded and that services maintain a strong culture of safety and effective risk management. You’ll oversee quality assurance, audits, complaints, placement stability, health and safety, maintenance and regulatory compliance, while driving continuous improvement and best practice.

Build and maintain strong relationships with commissioners, care managers, community learning disability teams, families and other external stakeholders. You’ll help enhance the company’s reputation, ensure effective communication and identify opportunities to develop new and existing services.

Provide effective leadership and management of change across the region as the company develops and grows. You’ll support the planning, development and delivery of new services, contribute to operational decision‑making and ensure strategic plans are translated into successful delivery.

You’ll be an experienced, commercially aware and values‑led leader with a strong understanding of care delivery and operational management. You’ll also bring:
Minimum of three years’ experience in senior management within the care sector, or demonstrable transferable experience from another sector;
Experience working within a profit and loss environment and managing budgets; A clear understanding of the key challenges involved in the delivery of high-quality care services;
Previous experience or knowledge of working within a customer‑focused care service;
Strong knowledge of national care standards,…