Compliance Contract Manager

Location(s): Sutton Gate, London

Contract Type: Permanent

Working Hours: Full Time

Grade
:
Band 6

Hours Per Week: 36

Salary Range
:
Competitive salary of £56,653 - £64,935 pa
,plus LGPS pension

Leave Entitlement: 33 days, plus statutory holidays

Closing Date: 19th October 2026

Anticipated Interview Dates(s): TBC

We are a groundbreaking, innovative housing partnership working as a not-for-profit organisation in the Borough of Sutton with ambitious objectives for making Sutton a great place to live.

Formed in April 2006 as an Arms Length Management Organisation (ALMO) we work in partnership with Sutton Council and its residents, managing over 6,000 council properties and over 1,470 leasehold properties in Sutton.

We are seeking an accomplished Compliance Contract Manager to take principal responsibility for a designated portfolio of our Big 6 statutory compliance work streams.

This is a senior and influential role within Asset Investment and Sustainability, offering the opportunity to shape the delivery of high-value compliance programmes and help protect the safety of our residents, properties and communities. You will hold delegated accountability for complex contracts, investment decisions, risk assessment and remedial strategies, while providing strategic cross-cover across the wider compliance portfolio to support organisational safety and resilience.

You will lead multi-million-pound statutory compliance programmes, manage contractor performance against demanding KPIs and service levels, and oversee the full commercial lifecycle of contracts. This will include variations, payment validation, financial forecasting, procurement specifications and the appointment and management of specialist consultants.

Combining technical authority with strong commercial judgement, you will play a key role in maintaining the Golden Thread of compliance information, resolving complex building-safety issues and ensuring that statutory records are technically robust and audit-ready.

• Lead the delivery of high-value statutory compliance portfolios, ensuring programmes and remedial works are completed to the required technical, financial and regulatory standards.
• Direct the full contract lifecycle, including contractor performance, variations, payment validation, budget management and long-term financial forecasting.
• Hold contractors to account against agreed KPIs and SLAs, addressing performance failures and driving a culture focused on preventing overdue compliance actions.
• Act as the technical lead for compliance-related procurement, developing specifications for complex works and managing specialist consultants.
• Serve as the organisation s technical authority for designated Big 6 compliance work streams, while providing senior-level cross-cover across the wider portfolio.
• Undertake and oversee technical audits and site inspections, identifying systemic failures and authorising appropriate remedial strategies.
• Lead the identification, escalation and mitigation of significant compliance risks through the corporate risk-management framework.
• Take ownership of the technical integrity of compliance records held within Northgate/NEC, ensuring information and statutory certification are complete, accurate and audit-ready.
• Lead the organisation s approach to no access cases, including the use of appropriate legal processes and the preparation of evidence for injunction proceedings.
• Act as the senior Subject Matter Expert for complex resident and leaseholder enquiries, complaints and disputes.
• Lead the technical requirements associated with Section 20 leasehold consultation, helping to protect the organisation s ability to…