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Executive Director

Job in City of Westminster, Central London, Greater London, England, UK
Listing for: Westminster Home Connection
Full Time position
Listed on 2026-10-05
Job specializations:
  • Management
    Operations Management, General Management, Project & Program Management
Salary/Wage Range or Industry Benchmark: 81000 - 92000 GBP Yearly GBP 81000.00 92000.00 YEAR
Job Description & How to Apply Below

Westminster Home Connection repairs, modifies, and preserves homes for older adults and individuals with disabilities so they may age safely and with dignity. The organization is entering a new chapter of leadership, and the incoming Executive Director will build on a strong foundation of direct service while strengthening the operational capacity, financial sustainability, and community partnerships needed to sustain and expand Westminster’s impact.

Position Overview

The Executive Director provides strategic, operational, and relational leadership for Westminster Home Connection. Reporting to the Board of Trustees, this role translates the Board’s vision into clear strategy and effective day-to-day operations, ensuring strong program delivery, financial sustainability, and responsible stewardship of resources.

The Executive Director also leads staff and volunteers, fosters a mission-driven culture, and builds the internal operational capacity needed to sustain and expand Westminster’s direct services, while cultivating community partnerships that broaden the organization’s reach and impact. As the organization’s chief ambassador, this role strengthens visibility, credibility, and support across the communities served, aligning people, strategy, and resources to support long‑term sustainability and meaningful outcomes.

Job Responsibilities

Key Responsibilities Staff Leadership, Development, and Program Operations — 60% of Time

  • Lead and inspire staff through strong relationships and servant leadership, advancing Westminster’s mission of helping older adults and individuals with disabilities safely age in place
  • Directly supervise the Treasurer, Construction Manager, Operations Coordinator, Client Services Coordinator, Intake & Eligibility Analyst, with indirect oversight of the Bookkeeper, Grant Writer, and construction team, fostering clear accountability and effective coordination across all roles
  • Lead staff recruiting in collaboration with managers, and lead volunteer recruitment efforts, including building self‑sustaining volunteer bases in current and outlying counties
  • Set clear performance expectations and provide regular coaching and mentorship; create professional growth opportunities and recognize employee contributions to foster a positive, mission‑aligned culture
  • Lead a consistent cadence of purposeful meetings — bi‑monthly one‑on‑ones, weekly team touchpoints (including the operational huddle and Review Committee), and monthly all‑staff meetings — that build alignment, trust, and accountability
  • Build and sustain the operational processes, workflows, and systems that enable Westminster to deliver services efficiently, consistently, and at scale
  • Drive program delivery through a structured weekly operating rhythm, including an early‑week huddle to align priorities and an end‑of‑week cross‑functional Review Committee (Operations, Finance, Client Services, and Construction) to evaluate client cases and service decisions
  • Oversee the development, review, and approval of Standard Operating Procedures that guide service eligibility and delivery, serving as final decision‑maker when needed
  • Establish clear expectations and monitor outcomes to ensure high‑quality service delivery aligned with Westminster’s mission and standards

Financial Stewardship — 10% of Time

  • Provide overall financial leadership and stewardship, ensuring long‑term sustainability through sound budgeting, forecasting, financial analysis, and resource management
  • Partner to develop rolling three year operating budgets, monitor financial performance, recommend corrective action, and ensure compliance with applicable laws, regulations, grant requirements, and nonprofit accounting standards
  • Progressively assume primary leadership of…
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