Group Memory Care and Lifestyle Specialist

Location: Kensington

Reporting to:
Director of Operations Professional Stakeholders:
Group Clinical Specialist ,Headof Operations,Hospitality Manager,Clinical Lead and Nurse Manager, Lifestyle Partners Role Purpose The Group Memory Care & Lifestyle Specialist will lead the development and delivery of exceptional, evidence-informed memory care and lifestyle experiences across Loveday. The role brings together specialistdementiaknowledge,meaningful engagement,memberexperienceandluxuryhospitalityto ensure every member is known as an individual and supported to live with meaning, purpose, choice, dignityandconnection.

Thisisahighlyvisible,hands-ongrouprole.

Thepostholderwillsetstandards, coach teams in practice, support complex members and families, audit quality, develop innovative programmes and ensure that lifestyle is embedded within everyday care rather than treated as a standalone activities function.

Working closely with physicians and healthcare experts. Role Responsibilities Group-widememorycarephilosophy,standard sand practice. Th equality,breadthandpersonalisationoflifestyleandmeaningfulengagementacrossall residences. Memorycare environments,routinesandapproachesthatpromoteindependence,orientation, comfort and wellbeing. Coachinganddevelopmentof Lifestyleteamsandsupportforcare,nursingandhospitality colleagues in delivering meaningful engagement. Memberlifehistories,preferences,interestsandroutinesbeingtranslatedintoindividualiseddaily experiences promoting the Legacy Hub to ensure maximum usage Specialistsupportformembersexperiencingdistress,changesinbehaviour,transitionorincreased cognitive need. Familyeducationandengagementrelatingtodementia,memorycareandmeaningful occupation. Quality assurance,audits,actionplansandcontinuousimprovementrelatingtomemorycareand lifestyle. Group events,partnershipsandexternalrelationshipsthatenhancememberexperienceleverage Loveday's depth of relationships with healthcare stakeholders Developmentofinnovativeapproachesthatdistinguish Lovedayasaleaderinluxuryseniorliving and memory care. Worktounderstandhowthe Geller Commissionreportcanbeleveragetomaximisetheresearch  and impact on our work.

Memory Care – Leadership Actasthegroupsubject-matterspecialistfordementiaandmemorycare,promoting compassionate, evidence-informed and person-led practice. Developandmaintainaclear Lovedaymemorycareframeworkthatreflectsclinicalbestpractice while remaining consistent with the Loveday member experience. Support Registered Managersandclinicalteamswithcomplexpresentations ,including distress, anxiety, changes in behaviour, communication difficulties and transitions. Promo tenon-pharmacologicalapproachesandmeaningfuloccupationaspartoftheresponseto distress and unmet need. Reviewthelivedexperienceofmembersreceivingmemorycareandidentifyopportunitiesto improve routines, environments, communication and engagement. Supportteamstounderstandthepersonbehindthediagnosis,including biography,relationships, occupation, culture, interests, preferences and lifelong routines. Lifestyle& Member Experience Set the group standard for an exceptional lifestyle proposition, ensuring programmes are sophisticated,varied,purposefulandtailoredtotheindividualslivingwithineachresidence.

Movepracticebeyondatraditionalactivitiescalendarbyembeddingmeaningfulengagement throughout the member's entire day. Ensuremembershaveopportunitiesforphysical,intellectual,cultural,creative,socialandsensory engagement, alongside quieter individual pursuits. Championchoiceandspontaneity,ensuringlifestyleprogrammesrespondtomembersratherthan expecting members to fit our schedule. Workwithhospitality,culinary,careandclinicalteamstocreatejoined-upexperiencesreflectinga private members' club standard of service. Develop signature…