General Manager

Are you a high-volume hospitality operator who thrives in busy, high-profile London venues? If you have the energy, leadership and commercial mindset to run a £10m+ operation, keep reading…

We are looking for an exceptional General Manager to lead one of Central London’s most high-profile and high-volume hospitality venues.

This is a huge, fast-paced operation with multiple areas, a packed events and entertainment calendar and a team of 100+ people.

There is a huge amount going on across the business, and we are looking for a GM who can bring energy, structure and leadership to the operation, while continuing to drive the commercial performance of a £10m+ business.

This is not a role for someone who wants to sit behind a desk.

You will be highly visible, leading from the front, developing your senior team and creating a culture where people want to work, perform and progress.

• Lead the day-to-day operation of a £10m+ Central London hospitality business
• Take full ownership of operational standards, commercial performance and guest experience
• Lead, develop and motivate a team of 100+ across a complex, high-volume operation
• Build a strong senior management team and develop the next generation of hospitality talent
• Drive sales, profitability, labour performance and operational efficiency
• Maintain exceptional service standards across busy trading periods, events and peak nights
• Work closely with the senior leadership team to deliver the wider commercial strategy
• Bring fresh ideas, energy and talent into the business and continue to evolve the operation
• Be highly visible across the venue and create a strong, accountable and positive team culture

• Proven General Manager experience within a high-volume London pub, bar, restaurant, late-night or entertainment-led business
• Experience managing large teams and complex, multi-faceted operations
• Strong commercial and financial understanding, with experience running a £10m+ business or a significant high-volume operation
• A genuine people leader who knows how to recruit, develop and retain great hospitality talent
• Highly energetic, hands-on and comfortable working in a fast-paced environment
• Strong understanding of London hospitality and what it takes to operate at the highest level
• Commercially sharp, operationally strong and confident making decisions
• A natural leader who can bring people with them and create a high-performance culture
• Experience of events, entertainment, late-night or high-volume trading would be highly advantageous

This is a seriously exciting opportunity for a proven London operator to take ownership of a major £10m+ hospitality business, lead a team of 100+ and make a genuine impact on the future direction of the venue.