Senior , Intelligence and Analysis Manager

Job title:

Senior Performance, Intelligence & Analysis Manager

Salary:
Circa £81,500 + TFL Benefits (Depending on skills, knowledge and experience)

Grade:
Band 4

Contract type:
TfL

Reference: 5694

Contract details:
Permanent

Team:
Performance, Planning & Standards

Directorate:
Security, Policing & Enforcement

Location:

Palestra, Southwark, London / Hybrid working*

Final date to receive applications:
Thursday 29/10/2026 at 23:59

All offers of employment are subject to satisfactory right-to-work checks, and candidates must be able to demonstrate their legal right to work in the UK. In certain circumstances, TfL may be able to sponsor Skilled Worker visas for roles and individuals that meet the required elig £8ibility criteria, including those covered by transitional rules. Further details can be found here:
Our response to visa sponsorship changes.

All offers of employment are subject to satisfactory right-to-work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.

An exciting opportunity has arisen to join Security, Policing & Enforcement (SPE) as the Senior Performance, Intelligence & Analysis Manager.

Reporting to the Head of Performance, Planning & Standards, this is a key leadership role responsible for shaping the intelligence, analytical and performance capability that underpins decision-making across SPE. The role provides the evidence, insight and assurance that informs strategic priorities, operational deployment, investment decisions and policy development across London's transport network.

Leading a multidisciplinary team of analytical and performance specialists, the successful candidate will drive intelligence-led and evidence-based approaches to understanding threat, harm, risk and demand. Working at the heart of a complex operational environment, they will ensure leaders have the information and insight required to target resources effectively, improve performance and deliver the greatest benefit for customers and communities.

The role plays a critical part in supporting TfL's enforcement activity and TfL-funded policing initiatives through advanced analytics, performance management, evaluation and research.

Working closely with senior leaders, policing partners and stakeholders across TfL, the postholder will help shape strategic priorities, influence investment decisions and drive continuous improvement across the directorate.

This is a unique opportunity to lead a specialist function operating at the intersection of intelligence, performance, public safety and operational delivery within one of the world's largest and most complex transport networks.

• Lead SPE's intelligence, analysis, modelling and performance function, providing timely, accurate and actionable insight to support strategic, tactical and operational decision-making.
• Develop and embed intelligence-led and evidence-based approaches to identify, assess and prioritise risk, threat, harm and demand across the transport network.
• Provide senior analytical advice and assurance to SPE leaders, ensuring intelligence and performance information drives planning, governance and resource deployment decisions.
• Oversee the development and application of advanced analytical, modelling, evaluation and research techniques to assess operational effectiveness and demonstrate benefits realisation.
• Build strong partnerships with policing, enforcement, operational and analytical teams across TfL and external organisations to support collaborative problem solving and performance improvement.
• Lead, develop and inspire a high-performing team of analytical professionals, ensuring capability, capacity and priorities align with organisational objectives.

• Strong leadership and people management skills, with the ability to set direction, manage performance and develop specialist teams.
• Excellent analytical and problem-solving capability, with the ability to interpret complex intelligence, risk, performance and demand information.
• Ability to translate complex analysis and data into clear, actionable insight for senior stakeholders and operational audiences.
• Strong stakeholder management,…